Technical Project Manager

Technical Project Manager

Location: Miami, FL - Onsite/Hybrid

Type: 6month ContracttoHire

<>Role Overview

We are seeking a Technical Project Manager with strong leadership experience to oversee technology deployments and guide a team of junior project managers. This role requires a proactive, assertive selfstarter who can manage complex rollouts with minimal supervision, ensuring successful delivery of innovative restaurant technology solutions.

<>Key Responsibilities

• Lead and mentor a team of junior project managers, providing direction and oversight.

• Develop and manage project plans, rollout schedules, and deployment tracking using Excel and other project management tools.

• Oversee the planning, execution, and delivery of restaurant technology solutions, including kiosks, digital menu boards (DMBs), POS platforms, labor scheduling tools, and backofhouse systems.

• Coordinate with vendors, franchisees, and field support teams to ensure timely delivery and deployment.

• Act as a liaison for franchisee technology needs, including communication, training, and issue resolution.

• Manage vendor relationships to ensure accurate equipment delivery and ongoing support.

• Utilize project management platforms such as Smartsheet, Jira, or Monday.com to track progress and manage workflows.

• Ensure deployments align with organizational goals and industry best practices.

<>Required Skills & Experience

• Minimum 10 years of professional experience, including 3+ years in team leadership.

• Strong project management background with proven success in technical deployments.

• Advanced proficiency in Excel for project planning, scheduling, and data analysis.

• Experience with project management tools (Smartsheet, Jira, Monday.com).

• Strong understanding of restaurant systems (POS, labor scheduling, backofhouse software).

• Excellent communication, problemsolving, and stakeholder management skills.

• Assertive, selfmotivated, and able to thrive in a fastpaced environment.

<>Preferred Qualifications

• Working knowledge of current and emerging technologies in the QSR industry is a strong plus.

• Technical/software/systems background with experience in enterprise deployments.