IT Business Analyst

Position: IT Business Analyst
Location: Remote

Project Description:
Join Our Team: Innovating Health Care with Cutting-Edge Technology
We are looking for an experienced Business Systems Analyst to support enterprise IT initiatives by translating complex business requirements into technical specifications and actionable development deliverables. The role focuses on requirements analysis, system enhancements, data validation, UAT, and collaboration across business and technical teams to ensure successful solution delivery.

Responsibilities:
Gather, analyze, and document business and functional requirements, translating them into technical system specifications.
Develop user stories, process workflows, data flow diagrams, use cases, and acceptance criteria.
Collaborate with developers, database administrators, architects, and QA teams throughout the SDLC.
Facilitate requirements walkthroughs, backlog refinement, and stakeholder alignment sessions.
Coordinate and execute UAT activities, validate business requirements, and support defect resolution.
Identify system improvements, automation opportunities, and process optimization initiatives.
Support production releases, implementation planning, end-user training, and post-deployment activities.
 
Mandatory Skills Description:
- Business Systems Analysis
- Requirements Gathering
- Functional Requirements
- Technical Documentation
- SQL
- Data Analysis
- Data Mapping
- Agile / Scrum
- SDLC
- User Stories
- Process Mapping
- UAT
- Stakeholder Management

Mandatory Skills Description
3+ years of experience as a Business Systems Analyst or IT Business Analyst, translating business requirements into technical system specifications. 3+ years of experience working within SDLC methodologies, including Agile, Scrum, or Waterfall. 2+ years of hands-on SQL experience for data analysis, validation, and reporting, along with 2+ years of technical documentation experience, including process flows, data mapping, use cases, and user stories with acceptance criteria. At least 1+ year of experience coordinating or executing UAT. Strong analytical, communication, problem-solving, and cross-functional collaboration skills are required.

Experience within healthcare, health insurance, or pharmacy benefits management (PBM) environments. Familiarity with Jira, Confluence, Azure DevOps, cloud platforms, APIs, system integrations, and data warehousing. Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, Business Administration, or a related field (or equivalent experience). Professional certifications such as CBAP, PMI-PBA, or Certified Scrum Master (CSM) are preferred.

Nice-to-Have Skills Description:
Exceptional communication skills.
Ability to deliver exceptional customer service with a positive attitude.