AV/CCTV Technical Support

Philadelphia, PA, US • Posted 2 days ago • Updated 7 hours ago
Full Time
Travel Required
On-site
Fitment

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Job Details

Skills

  • access control
  • Switches
  • cctv
  • NETWORKING
  • VLANs
  • alarms
  • Power over Ethernet

Summary

About this Position:

Job Title: AV/CCTV Technical Support

Work activities:
Conduct pre-install site checks (mounting location, power/wiring readiness as applicable, Wi-Fi signal/basic connectivity).
Install, configure, and test video doorbell cameras; complete install checklist and resident sign-off.
Perform wired installs for residents when scheduled; otherwise complete standard installation per program guidance.
Troubleshoot device/app connectivity issues and escalate to client support when required.
Track device inventory (serial numbers), manage spares, and coordinate swaps/returns for defective units.
Support event-day deployment and final block party operations as requested

Skills/experience of the assigned staff:
Required

2+ years experience installing and servicing low-voltage devices (e.g., CCTV, access control, alarms, networking) or equivalent.
Ability to read wiring diagrams/schematics and perform safe installations using standard tools.
Basic Wi-Fi/network troubleshooting and strong customer service communication.
Valid driver's license; ability to work outdoors and perform field work safely.

Highly Desired/Preferred
Experience with video surveillance systems and related software/tools.
Knowledge of networking concepts (switches, VLANs, Power over Ethernet) and structured cabling is a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10530468
  • Position Id: 2026-21180/84547
  • Posted 2 days ago
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