Lead Guidewire Policycenter

About the Role and Job:

Job Description: Lead Guidewire PolicyCenter 
Position Location: Markham, ON, CA
Position: Fulltime
Mode: Hybrid (Mandatorily need to visit office 3 days (Monday/ Tuesday/ Wednesday))

This job posting is for an existing, active vacancy, looking for experience in implementing and supporting Guidewire Policycenter.

Job Summary:

Overview

The Guidewire Policy Center Lead plays a pivotal role in the successful design, implementation, and maintenance of Guidewire Policy Center solutions within the organization. This professional is responsible for leading a team of developers, analysts, and business stakeholders, ensuring that the Policy Center platform is leveraged effectively to support core insurance business processes. The ideal candidate brings 7-10 years of hands-on experience working with Guidewire applications, a deep understanding of the insurance domain, and advanced leadership capabilities.

Key Responsibilities

•                     Guidewire Policy Center Solution Leadership: Lead end-to-end implementation and enhancement of Guidewire Policy Center solutions, ensuring alignment with business objectives and industry best practices.

•                     Team Management: Supervise a team of Guidewire developers, business analysts, and QA professionals. Foster an environment of collaboration, innovation, and continuous improvement.

•                     Technical Oversight: Provide technical guidance on Policy Center configuration, integration, and customization. Review code, troubleshoot issues, and ensure compliance with architectural standards.

•                     Stakeholder Engagement: Collaborate with product owners, business users, and IT leadership to identify requirements, set priorities, and deliver value-driven solutions.

•                     Project Management: Develop project plans, resource estimates, and timelines. Track progress, report status to leadership, and proactively address risks and roadblocks.

•                     Quality Assurance: Oversee unit, system, and integration testing of Policy Center modules. Ensure quality standards are met and defects are resolved efficiently.

•                     Documentation: Prepare and maintain technical documentation, user manuals, and training materials for the Policy Center platform.

•                     Platform Optimization: Monitor application performance, analyze metrics, and implement enhancements to maximize efficiency and usability.

•                     Training & Mentoring: Provide mentoring to junior team members and training for users to ensure effective platform adoption.

•                     Regulatory Compliance: Ensure the Policy Center solution complies with local, state, and federal regulations, as well as company policy.

•                     Innovation & Best Practices: Research emerging Guidewire features and insurance technologies. Recommend improvements and lead initiatives to keep the organization at the forefront of insurance systems.

Required Qualifications

•                     Bachelor’s degree in Computer Science, Information Technology, or related field. Master’s degree preferred.

•                     7-10 years of experience implementing and supporting Guidewire Policy Center.

•                     Strong expertise in Guidewire Policy Center configuration, integration, and customization.

•                     Proficient in Java, Gosu, XML, and related technologies within the Guidewire ecosystem.

•                     Solid understanding of insurance business processes, especially within Personal Lines and Commercial Lines.

•                     Experience with other Guidewire modules (BillingCenter, ClaimCenter) is a plus.

•                     Demonstrated ability to lead cross-functional teams in a matrixed environment.

•                     Excellent communication, presentation, and interpersonal skills.

•                     Strong analytical and problem-solving abilities.

•                     Experience with Agile/Scrum and Waterfall methodologies.

•                     Project management experience with proven track record of delivering on-time, within budget.

•                     Knowledge of system integration, middleware, and web services (REST/SOAP).

•                     Experience with cloud deployments (AWS, Azure) and DevOps practices is desirable.

Preferred Skills and Attributes

•                     Guidewire certification (Policy Center Specialist, Architect, or equivalent) highly desirable.

•                     Ability to translate complex business requirements into technology solutions.

•                     Proficiency in data migration and conversion strategies for Guidewire applications.

•                     Expertise in insurance regulatory compliance and security standards.

•                     Highly organized, detail-oriented, and adept at multitasking in a fast-paced environment.

•                     Strong leadership skills with the ability to motivate and develop teams.

•                     Excellent stakeholder management and negotiation skills.

•                     Commitment to continuous learning and professional growth.

Typical Duties

•                     Design and architect Guidewire Policy Center solutions for new business initiatives and product launches.

•                     Lead technical workshops and requirements-gathering sessions with business partners.

•                     Develop high-level and detailed design documents, ensuring all functional and non-functional requirements are captured.

•                     Oversee development activities, including configuration, integration, and custom code development.

•                     Review deliverables for accuracy, completeness, and adherence to standards.

•                     Conduct code reviews and performance tuning to ensure optimal application efficiency.

•                     Coordinate testing activities and support the QA team in creating comprehensive test cases.

•                     Act as the primary contact for issue resolution and escalation relating to the Policy Center platform.

•                     Establish and enforce best practices for Guidewire development and deployment.

•                     Support ongoing maintenance and enhancements, including upgrades and patch management.

•                     Work with enterprise architects on integration strategies with other corporate systems.

•                     Contribute to strategic planning and technology roadmaps for the insurance business unit.

AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.

Salary:

Fulltime: The pay range for this role is $120,000 - $130,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities.  Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .”

About US:

At Tech Mahindra (), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences’ are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That’s when truly connected experiences manifest.

Extraordinary is when experiences come together – a continuous convergence of digital technologies, touchpoints, and most importantly people. It’s time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in human history. Our universe, as we build it, disrupts it, and redesigns it, is powering the digital change.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We’re part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with ''Scale @ Speed'' as our guiding principle.