Information Technology Technician

Description

We are looking for an Information Technology Technician to support daily IT operations and asset coordination in Los Angeles, California. This Contract position focuses on maintaining organized hardware inventory, preparing equipment for deployment and shipment, and assisting users with technical support needs. The role is ideal for someone who can balance hands-on device management with responsive helpdesk service in a fast-paced environment.

Responsibilities:
Conduct regular reviews of onsite technology assets, update inventory records, and document equipment status throughout its lifecycle.
Organize hardware storage areas and manage the tracking of devices marked for reassignment, retirement, recycling, or disposal.
Prepare laptops, desktops, tablets, and related accessories for shipping while following established packaging and logistics standards.
Monitor warranty information for company devices and maintain accurate records to support service and replacement needs.
Assist with the retirement of outdated equipment, including staging e-waste and coordinating proper disposal activities.
Respond to incoming support requests and provide first-level assistance for hardware, peripheral, and connectivity issues.
Test and verify hardware and software readiness for employees and new hires before devices are issued.
Perform basic imaging, setup, and configuration of end-user devices and peripherals according to team direction.
Work closely with broader IT support teams to identify setup problems, resolve routine issues, and escalate more complex technical concerns when needed.

Requirements

Experience supporting end-user hardware, including desktops, laptops, tablets, and peripheral devices.
Familiarity with imaging equipment and standard device preparation processes for deployment.
Working knowledge of IT asset management practices, including inventory control and lifecycle tracking.
Experience using a ticketing system to manage support requests and document issue resolution.
Ability to troubleshoot common hardware and network connectivity problems in a detail-oriented and timely manner.
Strong organizational skills with attention to detail when maintaining records, warranties, and shipping documentation.
Ability to handle, pack, and move IT equipment safely while following established procedures.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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