Computer Specialist in Brooklyn, NY

Brooklyn, NY, US • Posted 1 hour ago • Updated 1 hour ago
Contract Independent
Contract W2
Contract Corp To Corp
On-site
Fitment

Dice Job Match Score™

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Job Details

Skills

  • IOS Development
  • Android
  • Mobile Applications
  • Data Collection
  • Laptop
  • Interactive Voice Response
  • Call Center
  • VoIP
  • Analytics
  • Service Desk
  • Management
  • Documentation
  • A+
  • Technical Support
  • Microsoft Windows
  • OS X
  • Productivity
  • Data Analysis
  • Collaboration
  • Computer Networking
  • Network Design
  • IT Service Management
  • Asset Management
  • Data Management
  • Data Validation
  • Quality Assurance
  • Visualization
  • Dashboard
  • Business Intelligence
  • Reporting
  • Communication
  • Customer Service

Summary

Location: Brooklyn, NY
Duration: 36+ Months

Required Skills (Min. 2 years of experience):

  • Knowledge of iOS and Android devices, including support for mobile applications and data collection tools.
  • Knowledge of PC and Mac laptops, including troubleshooting, system maintenance, and support for data access and reporting tools.
  • Working knowledge of Interactive Voice Response (IVR) systems and call center technologies, including data capture and reporting components.
  • Working knowledge of VOIP telephone systems, including integration with reporting and analytics platforms.
  • Thorough knowledge of service desk functions and operations, including ticket management, incident tracking, and documentation of data-related issues.
  • A+ Certification or equivalent foundational IT support certification.
  • In-depth understanding of Windows and Mac operating systems and productivity tools, including support for data analysis and reporting environments.
  • Knowledge of Google Workspace, including Sheets and Drive for data management, reporting, and collaboration.
  • Knowledge of networking and network infrastructure, including support for secure data transmission and system connectivity.
  • IT service management and asset management tools such as Fresh Service, as well as familiarity with incident and data request tracking systems.
  • Basic knowledge of data management concepts, including data validation, data quality assurance, and report generation.
  • Familiarity with data reporting and visualization tools (e.g., dashboards, spreadsheets, or BI tools) to support operational and outreach reporting.
  • Strong written and verbal communication skills, including the ability to document technical and data processes clearly.
  • Strong customer service experience and skills, with the ability to support both technical and data-related inquiries in a professional manner.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10530468
  • Position Id: 2026-22132
  • Posted 1 hour ago
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