Sr. Application Support Manager with Triage

Technical Manager (Production - Triage) Location: Plano, TX (Onsite from Day 1) Fulltime Skills Incident Management Job Summary: 7+ years of program or project management experience. Oversee the triage, prioritization, and resolution of production incidents. Lead root cause analysis (RCA) to prevent recurring issues. SLA Compliance. Experience owning program , end to end delivery, and communicating results to senior leadership. Experience using data and metrics to determine and drive improvement

Role: Technical Manager (Production -Triage) Location: Plano TX (Onsite Role) Duration: Long term contract Position Type: C2C Contract Job Description: Technical Manager (Production -Triage)7+ years of program or project management experience Oversee the triage, prioritization, and resolution of production incidents. Lead root cause analysis (RCA) to prevent recurring issues. SLA Compliance Experience owning program, end to end delivery, and communicating results to senior leadersh

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world

Job#: 3043025 Job Description: Site Reliability Engineer Location: Plano, Texas (Hybrid) Duration: 18 months Role Overview We are seeking a Site Reliability Engineer to support the production and operations of critical applications. This role focuses on establishing and improving monitoring to measure end-to-end performance and availability. The ideal candidate will ensure operational readiness by evaluating application performance, reliability, scale, and resiliency, while also identifying