Judge Group, Inc.
Judge Group, Inc.

Senior Platform Engineer

New York City, NY, US • Posted 6 hours ago • Updated 6 hours ago
Contract Independent
On-site
USD $126,000.00 - 136,000.00 per year
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Job Details

Skills

  • SOAP
  • API
  • Writing
  • Workflow
  • Enterprise Software
  • Test Plans
  • Test Cases
  • Functional Requirements
  • Business Process
  • User Stories
  • Business Rules
  • Usability
  • Accessibility
  • Documentation
  • Application Support
  • Software Management
  • Statistics
  • Finance
  • Customer Satisfaction
  • Market Intelligence
  • Software Engineering
  • Access Control
  • Authentication
  • Talent Management
  • Management
  • Analytics
  • Artificial Intelligence
  • Version Control
  • Git
  • Jenkins
  • Scripting
  • ServiceNow
  • ITIL
  • Privacy
  • Marketing

Summary

Location: New York City, NY
Salary: $126,000.00 USD Annually - $136,000.00 USD Annually
Description: Our client is currently seeking a Senior Platform Engineer
Title: Senior Platform Engineer
Location: New York, NY

Hybrid 2 days onsite required.

This job will have the following responsibilities:

  • Develops and manages scoping and requirements definition, and ensures traceability to the source.
  • Build, configure, and customize enterprise platform applications, modules, and workflows, including core service processes such as Incident, Problem, Change, and Service Request.
  • Implement integrations with third-party systems using REST, SOAP, and API-based technologies.
  • Design, develop, and optimize platform-level logic and automation by writing configuration scripts, event-driven code, and workflow execution routines to enforce business rules, manage data operations, and support complex interaction patterns across the enterprise.
  • Analyze system performance issues, apply corrective actions, and manage upgrades.
  • Stay current with platform releases, emerging features, and industry best practices for enterprise application ecosystems.
  • Develops and executes test plans and test cases; implements scalable and reliable automated tests and frameworks.
  • Develops acceptance criteria related to functional and non-functional requirements, business processes, features, user stories, and business rules.
  • Utilizes appropriate tools and techniques to evaluate user experiences of systems, products, services, or devices, and validates that security, usability, and accessibility requirements have been met.
  • Develops, configures, and maintains tools to identify, track, log, and maintain accurate, complete, and current system information; develops and maintains associated operational documentation.
  • Maintains application support processes and uses application management software tools to investigate issues, prioritize and diagnose incidents, collect performance statistics, and create reports.
  • Defines, documents, and executes small projects or sub-projects. May act as product owner for one or more lower-value products or services, managing elements of the product life cycle to meet customer/user needs and achieve financial or other targets.
  • Plans, organizes, and conducts quality and safety assessments, and suggests opportunities for improvement. Contributes to identifying, analyzing, and documenting hazards and safety risks.
  • Monitors and reports on supplier performance, customer satisfaction, adherence to security requirements, and market intelligence.
  • Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.
  • Implement and manage access controls, roles, permissions, and authentication mechanisms to ensure secure and compliant system operation.
  • Provides technical advice to project teams and mentors less experienced staff to foster talent development.
Qualifications & Requirements:

  • Strong ServiceNow Platform Management experience
  • Hands-on experience with ServiceNow Performance Analytics, Virtual Agent, or AI Search
  • Version control tools (e.g., Git, Jenkins)
  • Experience developing platform logic and automation using Glide scripting languages, such as Glide scripting and ServiceNow APIs
  • Knowledge of ITIL processes and frameworks


By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: cxjudgpa
  • Position Id: 1122299
  • Posted 6 hours ago

Company Info

About Judge Group, Inc.

The Judge Group, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better.

Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India. The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications.

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