Production Support Manager

Description We are looking for a Production Support Engineer to join our team in Urbandale, Iowa in a contract capacity with the potential for a permanent role. This role is suited for someone who can independently manage production issues across modern web applications and cloud-based systems while also contributing to ongoing software enhancements. You will serve as a key technical resource for application stability, using strong diagnostic skills to resolve incidents and strengthen long-term

About Apexon: Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering, and UX, along with deep expe

RESPONSIBILITIES: Kforce is supporting a client that is looking for a Senior Technical Support Engineer to support a complex enterprise analytics platform used by internal teams, external partners, and large organizations integrating through APIs. Responsibilities: * Serve as a Tier 1/Tier 2 escalation point for internal users and external partners * Investigate and resolve complex technical issues related to APIs, platform functionality, data discrepancies, and telemetry * Analyze logs and sys

Job role: SAP Site Reliability & Observability Engineer Location: Lake Mary, FL - REMOTE Duration: 8 months+ Job Description: This role will enhance overall platform reliability by designing and maintaining observability across SAP platforms, creating actionable alerting, driving automation, and supporting incident detection, response, and post-incident reviews while adhering to enterprise SRE best practices. This role is responsible for ensuring critical SAP business services remain available