Datacenter Operations Technician / Analyst

Genesis 10 is seeking a Data Center Operations Technician/Analyst. This is a 6-month on-site contract position with a client located in Crafton, PA.

Compensation: $20.00 - 30.00/hour based on level of experience

Job Description:
We are seeking multiple Data Center Operations Analysts to support one of our Enterprise client's Data Center Operations. This role provides critical monitoring and maintenance of physical and network environments in a 24/7/365 setting. Candidates should be self-motivated, punctual, and detail-oriented with strong problem-solving and communication skills.

Responsibilities:

• Monitor physical and environmental conditions of the data center
• Oversee server systems, network devices, and infrastructure health
• Perform walkthroughs and routine systems maintenance
• Use monitoring tools (SolarWinds, OP5, Datadog, Grafana) to detect and respond to alarms
• Manage ServiceNow tickets and escalate issues as needed
• Troubleshoot WAN-related issues, latency, bandwidth, and layer 2 switching (VLAN ports, switch setup)
• Manage ISP vendor coordination and escalations
• Follow SOPs for incident response and problem resolution
• Collaborate with team members to ensure operational continuity between shifts
• Maintain strong attention to detail and sense of urgency

Qualifications:

• Monitor physical and environmental conditions of the data center
• Oversee server systems, network devices, and infrastructure health
• Perform walkthroughs and routine systems maintenance
• Use monitoring tools (SolarWinds, OP5, Datadog, Grafana) to detect and respond to alarms
• Manage ServiceNow tickets and escalate issues as needed
• Troubleshoot WAN-related issues, latency, bandwidth, and layer 2 switching (VLAN ports, switch setup)
• Manage ISP vendor coordination and escalations
• Follow SOPs for incident response and problem resolution
• Collaborate with team members to ensure operational continuity between shifts
• Maintain strong attention to detail and sense of urgency

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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