HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Server Infrastructure Engineer in Washington DC. Below is the detailed job description.
Title: Server Infrastructure Engineer
Location: Washington DC (5 days onsite per week)
10+ years exp. must.
Job Description:
Position Summary
The Server Infrastructure Engineer is responsible for maintaining the reliability, performance, and security of the organization's server and storage infrastructure across on-premises and cloud environments. This role ensures stable business operations by managing enterprise server platforms, virtualization environments, storage systems, and cloud-based file services. The ideal candidate brings strong hands-on experience in server administration, storage management (NFS/NAS), and cloud file share technologies, along with a proactive approach to operational excellence and continuous improvement.
Key Responsibilities
Server & Infrastructure Management
- Administer and maintain Windows and/or Linux server environments.
- Manage virtualization platforms such as VMware ESXi and Nutanix.
- Perform server provisioning, configuration, patching, upgrades, and lifecycle management.
- Monitor system performance and ensure high availability of production environments.
- Conduct capacity planning and performance tuning.
Storage & File Share Management
- Manage and support NFS and NAS-based storage environments.
- Configure, maintain, and troubleshoot network-attached storage systems.
- Monitor storage utilization, performance, and capacity trends.
- Implement storage optimization and enforce appropriate access controls.
- Support backup integrations and data protection strategies for file shares.
- Manage and support cloud-based file share environments.
- Administer user access, policies, quotas, and synchronization for cloud platforms.
- Troubleshoot file share performance, replication, and access-related issues across on-premises and cloud environments.
Incident & Operational Support
- Troubleshoot and resolve infrastructure-related incidents within defined SLA timelines.
- Perform root cause analysis and implement corrective actions to prevent recurrence.
- Support production systems with minimal downtime and service disruption.
- Maintain accurate incident documentation in ITSM tools.
Change & Maintenance Activities
- Plan and execute infrastructure changes including patching, firmware upgrades, storage configuration changes, and system updates.
- Ensure changes are implemented in line with established governance processes.
- Conduct risk assessments prior to executing critical infrastructure updates.
Cloud & Hybrid Environment Support
- Support hybrid infrastructure environments integrating on-premises servers with cloud platforms such as AWS.
- Assist with workload migrations and cloud optimization initiatives.
- Ensure seamless connectivity and data access between on-premises storage and cloud file services.
Security & Compliance
- Perform vulnerability remediation and infrastructure hardening.
- Implement access controls, permissions management, and security best practices for servers and storage systems.
- Support audit requirements by maintaining documentation and configuration standards.
Disaster Recovery & Business Continuity
- Support Disaster Recovery (DR) planning and testing.
- Ensure server and storage systems align with defined RTO and RPO requirements.
- Maintain documentation for recovery procedures and storage replication mechanisms.
Required Skills & Experience
- 7+ years of experience in enterprise server and infrastructure operations.
- Strong expertise in Windows Server and/or Linux administration.
- Hands-on experience with VMware ESXi and/or Nutanix environments.
- Strong experience managing NFS and NAS storage environments.
- Experience with storage capacity planning and performance monitoring.
- Experience supporting cloud-based file share platforms.
- Experience supporting hybrid cloud environments (AWS preferred).
- Strong troubleshooting skills across compute, storage, OS, and virtualization layers.
- Good understanding of ITIL-based Incident, Problem, and Change Management processes.
Preferred Certifications
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