IT Executive Support Engineer

New York, NY, US • Posted 17 hours ago • Updated 17 hours ago
Contract W2
6 Months
On-site
Depends on Experience
Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Job Details

Skills

  • macOS
  • Troubleshoot
  • IT support
  • AV systems
  • AV
  • Microsoft Office
  • Customer Service
  • Technical Support
  • Remote Support
  • Mobile Devices
  • Executive Support
  • Computer Hardware

Summary

Trident Consulting is seeking a " IT Executive Support Engineer for one of our client in " 100% Onsite - New York, NY . A global leader in business and technology services.

 

Job Title: IT Executive Support Engineer

location : New York, NY - Only local candidate 

office 5 days per week (8 am - 5 pm EST)

Contract w2

Job Summary

The Executive Support Engineer provides high-touch, white-glove technical support to Executive Leadership and VIP users. This role requires strong technical troubleshooting skills, exceptional communication, professionalism, and the ability to deliver fast, reliable support in a high-pressure executive environment. The ideal candidate will proactively resolve technical issues, recommend productivity solutions, and maintain a high level of customer service and confidentiality.

Key Responsibilities

  • Provide dedicated IT support to executives and VIP users.
  • Troubleshoot hardware, software, mobile devices, conferencing, and network-related issues.
  • Support Windows, macOS, Microsoft 365, Teams, Zoom, and mobile platforms.
  • Manage executive onboarding, device setup, upgrades, and meeting support.
  • Support conference rooms, AV systems, and executive meetings.
  • Maintain strong follow-up and issue ownership through resolution.
  • Collaborate with IT teams to resolve escalated issues.
  • Deliver proactive recommendations to improve executive productivity.
  • Provide after-hours support as needed.

Required Qualifications

  • 5+ years of Executive/VIP Support or Desktop Support experience.
  • Strong experience with Windows, macOS, Microsoft 365, Teams, Zoom, and mobile devices.
  • Experience supporting C-level executives in enterprise environments.
  • Excellent communication, troubleshooting, and customer service skills.
  • Ability to work independently with flexibility and urgency.

Preferred Skills

  • ServiceNow, Intune, SCCM, or Jamf experience.
  • Knowledge of AV/conference room technologies.
  • IT certifications such as CompTIA A+, Microsoft, or ITIL preferred. Bottom of Form
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10121769
  • Position Id: SK40031
  • Posted 17 hours ago
Contact the job poster
MK

Mahendra Kumar

Recruiter @ Central Business Solutions
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

New York, New York

Today

Contract

USD 22.00 - 33.00 per hour

New York, New York

Today

Full-time

USD 115,000.00 - 150,000.00 per year

Hoboken, New Jersey

Today

Full-time

New York, New York

Today

Easy Apply

Contract

$65 - $75

Search all similar jobs