CRM Services Functional Analyst / Business Analyst

Santa Clara, CA, US • Posted 1 day ago • Updated 1 day ago
Contract Independent
Contract W2
12 Months
Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • CRM
  • BRD
  • Business Analyst
  • Functional Analyst

Summary

GyanSys is looking for a CRM Services Functional Analyst / Business Analyst who can effectively collaborate with both the business stakeholders and functional/technical teams to gather requirements and prepare comprehensive Business Requirement Documents (BRDs). Having 8-10 years of experience.

Title: CRM Services Functional Analyst / Business Analyst

Location: Sanata Clara, CA Onsite

Key Requirements:

  • Strong experience in CRM Services domain
  • Ability to work closely with business users and FA teams to understand requirements
  • Expertise in BRD preparation, including requirement gathering, documentation, and validation
  • Excellent communication and stakeholder management skills
  • Ability to translate business needs into clear functional specification

Soft Skills:

  • Strong verbal and written communication
  • Proactive and collaborative approach
  • Ability to manage discussions and drive clarity across teams
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: RTL188053
  • Position Id: 8987641
  • Posted 1 day ago
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