Quality Technician (Medical Device)Location: Arden Hills, MN (Onsite)
Pay: $22.00-$23.00/hour (conversion range)
Schedule: Full-time | Contract with potential for extension or hire
Employee BenefitsMedical, dental, vision, and pet insurance | 401(k) Retirement Savings Plans | Employee Assistance Program (EAP) | Commuter/Parking Accounts | People Perks | Health Savings Account (HSA) | AD & D Insurance
Position OverviewWe are seeking a detail-oriented
Quality Technician II to support
complaint investigations for cardiac rhythm management devices (pacemakers). This role focuses on
product analysis, root cause investigation, and documentation within a regulated medical device environment.
Key Responsibilities
- Receive and evaluate returned product complaints and verify accuracy
- Perform initial investigations and root cause testing on pacemakers
- Document findings and enter data into complaint management systems (GCMS/Trackwise)
- Ensure product traceability and complete, accurate reporting
- Collaborate with R&D, Manufacturing, and cross-functional teams
- Follow up on coding, data gaps, and investigation details
- Prepare and route complaint files for final review and approval
- Assist in maintaining and improving test procedures and processes
- Maintain lab compliance, cleanliness, and quality standards
Qualifications
- Associate degree in Electronics or related field (or equivalent experience)
- 1+ year of experience in quality, testing, or technical roles
- Strong attention to detail and technical writing skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
Preferred Skills
- Experience in a regulated environment (medical device, FDA, ISO)
- Familiarity with complaint handling systems (GCMS, Trackwise)
- Understanding of basic electrical principles
- Experience with test equipment (oscilloscopes, digital multimeters, power supplies)
Additional Details
- Onsite interview process (2 rounds, 30-45 minutes each)
- Must be authorized to work in the U.S. without sponsorship
Click "Apply Now" to contribute to life-saving medical device quality and investigation processes.
The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.
About UsAdvantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.
Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
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