Job Description:
· Strong proficiency in Linux and Windows Server administration within hybrid environments.
· Hands-on experience with AWS and Azure services, including compute, networking, and IAM.
Strong experience in the telecom billing domain.
Advanced scripting skills in Python, Bash, or PowerShell to automate platform operations.
· Expertise in Infrastructure-as-Code (IaC) with Terraform, Ansible, or CloudFormation.
· Experience building and maintaining CI/CD pipelines (GitLab CI/CD, Jenkins, or similar).
· Familiarity with containerization and orchestration technologies (Docker, Kubernetes).
· Working knowledge of DML operations in relational (Postgres, Oracle) and NoSQL (Cassandra) databases.
· Understanding of Kafka event streaming concepts, including producers, consumers, and topic management.
· Familiarity with caching mechanisms such as Redis or Memcached for improving data access performance.
· Working knowledge of virtualization platforms such as VMware or Hyper-V.
· Deep understanding of networking fundamentals, DNS, security principles, and zero-trust models.
· Experience with monitoring and observability tools (Prometheus, Grafana, ELK, CloudWatch, Azure Monitor). Soft Skills
· Strong analytical and problem-solving abilities with a bias for action and automation.
· Communicates complex technical concepts effectively to both technical and non- technical audiences.
· Collaborates seamlessly in Agile, cross-functional environments.
· Demonstrates ownership, accountability, and adaptability in dynamic, fast-paced settings.
Job Responsibilities:
· Platform Operations& Support: Own day-to-day operations of hybrid infrastructure supporting Client's platform services.
· Ensure uptime, performance, and security across on-prem, AWS, and Azure environments
· Troubleshoot complex infrastructure, configuration, and deployment issues impacting platform reliability.
· Lead patching, updates, and configuration management with minimal oversight.
· Participate in on-call rotation and drive improvements in incident response and postmortem practices.
· Automation & Infrastructure-as-Code:
· Design, develop, and maintain automation using Python, Bash, or PowerShell to increase operational efficiency.
· Implement and manage Infrastructure-as-Code (IaC) using Terraform, Ansible, or equivalent frameworks.
· Build and maintain CI/CD pipelines for platform infrastructure and environment deployments (GitLabCI/CD, Jenkins).
· Establish documentation standards and reusable modules for consistent automation delivery.
· Hybrid Cloud Environment Engineering:
· Architect, provision, and maintain compute, networking, and storage services across AWS, Azure, andon-prem environments.
· Engineer hybrid connectivity solutions and optimize data flow between data centers and cloud resources.
· Manage shared platform services such as container registries, configuration management, and identity systems.
· Partner with DevOps, SRE, and application teams to deliver stable, scalable platform environments.
· Data, Messaging & Caching (DML Operations):
· Execute and optimize DML operations within Postgres, Oracle, and Cassandra environments under existing organizational DDL structures.
· Develop and maintain integrations with Kafka for event-driven data pipelines, message publishing, and asynchronous workloads.
· Implement caching strategies (Redis, in-memory caches) to reduce query latency and improve application performance.
· Support database performance tuning, data ingestion, and transformation activities aligned with enterprise governance standards.
· Monitoring, Observability & Reliability:
· Develop and manage observability solutions leveraging Prometheus, Grafana, CloudWatch, Azure Monitor, or ELK.
· Implement proactive monitoring, log analysis, and metrics-based alerting for early issue detection.
· Lead efforts in automation for self-healing, scaling, and performance tuning. Collaborate with SREs to improve mean time to resolution (MTTR) and overall platform reliability.
· Collaboration, Leadership & Continuous Improvement:
· Contribute to Agile delivery teams, collaborating with developers and architects to deliver infrastructure enhancements.
· Mentor junior engineers, providing technical guidance in automation, monitoring, and hybrid design.
· Advocate for DevOps and automation best practices across engineering teams.
· Stay informed on emerging tools and cloud-native practices that improve reliability, scalability, and cost efficiency.
