W2-Austin, TX (Onsite) :: Oracle Cloud Record-to-Report (R2R) - Fixed Assets / Lease | Record-to-Report (R2R) Functional Track Lead | Source-to-Pay (STP) – Payables Support | Source-to-Pay (STP) – Direct Procurement (Only G.C / U.S.C)

Oracle Cloud Record-to-Report (R2R) - Fixed Assets / Lease | Record-to-Report (R2R) Functional Track Lead | Source-to-Pay (STP) – Payables Support | Source-to-Pay (STP) – Direct Procurement (Only G.C / U.S.C)

12+Months

Austin, TX (Onsite) 

### 1. **Oracle Cloud Finance (Fixed Assets/Leases) Support Analyst**

**Core Skill:** Oracle Cloud Finance (3-5 years’ recent background)

**Position Overview:**  
Join our finance systems team as an Oracle Cloud Fixed Assets and Lease Accounting support analyst for L2/L3 operational support. You will focus on post go-live support, resolve high-priority production incidents, enhance knowledge base documentation, and continuously improve support models within the record-to-report (R2R) landscape.

**Key Accountabilities:**
- Deliver expert-level support for Oracle Cloud Fixed Assets and Lease Accounting: handle escalations, analyze break-fix incidents, and implement enduring solutions.
- Facilitate financial period-end closing by troubleshooting asset postings, reconciliations, and collaborating with finance and IT stakeholders.
- Investigate transactional problems (asset creation, migration, depreciation, lease terms, etc.), analyze accounting flow, and ensure downstream accuracy.
- Monitor/maintain related integrations, imports, and batch processing using FBDI, APIs, OIC, or related middleware technologies.
- Improve standard operating procedures (SOPs), update knowledge articles, and support minor configuration changes within change control processes.
- Coordinate quarterly Oracle Cloud updates by assessing impacts, overseeing validation, and ensuring a seamless transition for finance users.

**Minimum Qualifications:**
- At least 5 years of direct Oracle ERP/Financials Cloud support, especially in Fixed Assets and/or Lease modules.
- Demonstrated troubleshooting, documentation, and business communication capabilities in enterprise support settings.

**Bonus Points:**
- Previous work under ITIL or similar incident management frameworks; comfort with ServiceNow or Jira platforms.
- Familiarity with Oracle BI solutions (OTBI, BI Publisher).

**First 90 Days Success:**
- Decrease in close-impacting issues with accelerated analysis and targeted monitoring enhancements.
- Creation of clear, concise documentation for asset and lease support scenarios.

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### 2. **Oracle Procurement Cloud (Direct Procurement) Support Specialist**

**Core Skill:** Oracle Procurement Cloud or Oracle Apps - Payables (3-5 years’ recent experience)

**Position Overview:**  
As a procurement system operations specialist, you’ll support Oracle Cloud direct procurement, focusing on issue resolution, process stabilization, and seamless source-to-receipt operations. The role involves production troubleshooting, working with business analysts, and maintaining robust documentation per our managed service framework.

**Key Responsibilities:**
- Offer L2/L3 business process and systems support for Oracle Procurement, managing incidents from requisition through purchase order to receiving.
- Ensure operational excellence in buying workflows, address issues crossing procurement, supplier portal, payables, and inventory.
- Analyze approval processes, audit controls, and access roles impacting procurement compliance.
- Handle inbound/outbound integration issues, troubleshoot batch loads (FBDI, APIs, OIC), and oversee error resolution.
- Maintain and improve runbook/SOP documentation; assist with minor configuration and system changes.
- Manage quarterly Oracle Cloud releases—coordinate regression testing and impact validation.

**Essential Qualifications:**
- Minimum 5 years hands-on experience supporting Oracle Procurement Cloud in a production environment.
- In-depth knowledge of procure-to-pay cycles and enterprise procurement workflows.
- Strong communication, troubleshooting, and documentation abilities.

**Preferred Attributes:**
- Experience with manufacturing or supply chain procurement, supplier data management.
- Exposure to ITSM tools (ServiceNow/Jira), Oracle BI, and supplier enablement processes.

**Early Wins:**
- Improved production stability in procurement with rapid issue resolution and clear process documentation.

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### 3. **Oracle Payables Cloud Support Consultant**

**Core Skill:** Oracle Apps - Payables (3-5 years’ experience)

**Position Overview:**  
Seeking a skilled Oracle Payables Cloud analyst to support post-implementation finance operations. Key duties include maintaining invoicing stability, ensuring payment quality, supporting batch integrations, and resolving incidents across the procure-to-pay chain.

**Primary Duties:**
- Provide advanced (L2/L3) troubleshooting for Oracle Payables Cloud, including invoice entry, validation, payment processing, and root-cause diagnosis.
- Facilitate operational stability by resolving issues spanning procurement, receipt, and payables sub-ledgers.
- Oversee integrations—manage data loads, monitor jobs, resolve errors, especially regarding payments and bank interfaces.
- Maintain up-to-date procedural documentation, and assist with minor enhancements and quarterly Oracle updates.
- Compile operations reports and recurring incident analyses to drive improvements and uphold SLAs.

**Basic Requirements:**
- At least 5 years supporting Oracle Financials/Payables, focusing on post-go-live production and integration support.
- Solid grasp of invoice-to-pay and payment lifecycle within enterprise systems.
- Demonstrable experience with FBDI/API/OIC integrations.

**Desirable Extras:**
- Familiarity with procurement modules, supplier portals, and banking/payment setups.
- Knowledge of ServiceNow/Jira ticketing and experience with Oracle BI reporting.

**What Defines Success in 3 Months:**
- Enhanced reliability of payment and invoice flows, with strengthened monitoring and well-documented operational procedures.

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### 4. **Oracle R2R Functional Lead (Record-to-Report)**

**Core Skill:** Oracle Financials Functional Consulting (6-9 years’ experience)

**Position Overview:**  
We’re looking for a senior functional leader to drive Oracle R2R post-production support. This person coordinates resolution of close-critical incidents, manages support teams covering the R2R suite (GL, Cash, Assets, Leases, Reporting), and enforces best practices in incident, change, and problem management.

**Key Deliverables:**
- Oversee all R2R modules’ support activity: GL, reconciliation, subledger accounting, cash management, fixed assets, leases, projects, and EPM suite.
- Act as lead escalation contact for time-sensitive or complex accounting and close issues.
- Organize and manage L2/L3 functional teams, ensure consistent process adoption for incident, problem, and knowledge management.
- Supervise interface and integration support, coordinate error fixes (FBDI, APIs, OIC, etc.), and approve production changes.
- Lead rollout and validation of Oracle quarterly updates; manage change impact and regression/test planning.
- Own runbook/SOP maintenance, produce support and incident reports, and regularly communicate trends and RCA.

**Essential Experience:**
- 8+ years in Oracle Financials with deep end-to-end R2R accounting and cloud systems expertise.
- Proven track record leading support delivery, managing escalations, and business process optimization in Oracle Cloud.
- Exceptional communicator/documenter with strong control over support governance.

**Preferred:**
- Knowledge of ITIL-based support operations; ServiceNow/Jira proficiency.
- Exposure to Oracle BI tools and experience with financial reconciliation/reporting.

**First 3 Months Outcomes:**
- Streamlined R2R support, measurable reduction in recurring close issues, refreshed runbooks, and established cadence for operational reporting.