Telecom Expense Management Analyst

RESPONSIBILITIES:
Kforce is immediately seeking an experienced Telecom Expense Management Analyst in support of our enterprise storage and compute customer in Spring, Texas.

Responsibilities:
* Manage telecom expense and contract management practices for telco based voice, data, and cellular services as well as telecom lifecycle vendor management
* Responsible for managing complex billing, multi million dollars budget management, Internal customer management
* Responsible for wireless, data, and voice optimizations, vendor contract analysis, benchmarks wireless rates, ensures quality control, and performs periodic inventory management
* Manage and support global billing process from multiple telco vendors
* Measure, monitor and analyse telco carriers performance against established Service Level Agreements and Key Performance Indicators
* Manage and monitor TEM vendor performance to defined SLA's
* Manage and maintain accurate records of mobility, data and voices, services inventory, accounts, and invoices
* Analyse telecom invoices for audits, disputes, adjustments, approvals, payments and disputes
* Perform telecom vendor invoice review to ensure adherence to Contract or Statement of Work on a monthly or quarterly basis as indicated
* Interface with TEM services provider to align with monthly budget spend, accruals, resolve issues, and manage account activities/performance
* Conducts cost-benefit analysis to consolidate and streamline current and new operations
* Identify opportunities to improve operational efficiencies to reduce overall operational cost
* Identify cost savings opportunities through historical spend review and analysing utilization reports
* Manage and track bills to verify data accuracy and integrity to eliminate billing errors
* Liaison between internal employees, responding to and resolving inquiries concerning service, operations and billing questions

REQUIREMENTS:
* Bachelor's degree in Business, Computer Science and Telecommunication and minimum 7 years prior relevant experience, or an advanced degree and minimum 5-6 years of experience in telco industry and/or in the Telecom financials Management (TEM)
* Knowledge and experience in financial Analysis and Accounts Payable
* Advanced Excel and/or Tableau skills (large data file manipulation, vlookup, pivot tables, etc.)

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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