Active directory/Application support engineer (Onsite)

Nashville, TN, US • Posted 6 hours ago • Updated 6 hours ago
Contract Independent
Contract Corp To Corp
Contract W2
1 Year
Travel Required
On-site
$25 - $30/hr
Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

  • Active Directory
  • Backup
  • Recovery
  • Ticket
  • ServiceNow
  • Call center
  • deploy
  • Network
  • troubleshooting

Summary

Client: State of TN/TN DOT
Job ID: 65831
Job Title: Service Desk Personnel
Location: 312 Rosa Parks Avenue, Suite 15 Nashville, Tennessee 37243
Estimated Duration: 07/13/2026 - 07/13/2027
Onsite

Description

  • THIS REQUISITION IS BEING REOPENED FOR ADDITIONAL CANDIDATE SUBMISSIONS
  • Work Location: 312 Rosa Parks Avenue Nashville, TN 37243
  • Must be able to lift at least 50 pounds.
  • IT Call Center Experience preferred
    • Able to handle call volume of up to 30 calls per day.
    • People/Customer Service skills required
  • Printer Administration and Troubleshooting
    • Server Print Queue, and local Queues
  • Active Directory Management
    • Able to navigate Different OUs
    • Able to look up attributes
    • Able to reset password and unlock accounts.
  • iOS Management, Support, and Deployment
    • Setting up new phones/Ipads
    • Resetting iTunes accounts
    • Resetting network settings
    • Backup/Restore device data
  • Video Conferencing
    • Cisco WebEx
    • MS Teams
    • Cisco Presence video solutions
  • Network troubleshooting
    • Internal vs external
    • VPN
    • LTE
    • Wifi
  • Application Troubleshooting
    • Account permission
    • Compatibility settings
    • Browser vs installed
  • Remote support
    • MSRA
    • RDP
    • TEAMs
    • Webex
  • Hardware Deployment
  • ServiceNow
    • Ticket management
    • Ticket assignment

Schedule

  • Days Monday  Yes Tuesday  Yes Wednesday  Yes Thursday  Yes Friday  Yes Saturday  No Sunday  No
  • Hours/Day - 7.5
  • Time Zone - CST
  • Shifts - Shift 1
    • Start Time - 8:00 AM
    • End Time - 4:30 PM
    • Active - Yes

“Cleo Consulting is an equal opportunity employer (Minorities/Women/Veterans/Disabled)”

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91081631
  • Position Id: 7408-22658-
  • Posted 6 hours ago
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