Director of Managed Services

X, OH, US • Posted 60+ days ago • Updated 58 minutes ago

Full Time

On-site

$120000 - $145000/yr

Motion Recruitment Partners, LLC

Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Job Details

Skills

Cloud Computing
Partnership
Microsoft Office
Microsoft SharePoint
ITIL
IT Service Management
Financial Management
Communication
Microsoft
Microsoft Azure
System On A Chip
HIPAA
Vendor Management
Sales Operations
Leadership
Service Delivery
Managed Services
Customer Relationship Management (CRM)
Management
Budget
Collaboration
Sales
Regulatory Compliance
Vendor Relationships
Performance Metrics
Insurance

Summary

Job Description

A well-established technology firm that focuses on Microsoft cloud solutions is looking for a Director of Managed Services to lead a growing IT services team! This role offers the chance to drive service delivery, manage a skilled team, and shape operational strategy in a fast-paced environment.

The company serves mid-sized to enterprise clients across various industries, emphasizing long-term partnerships and compliance standards. The company is offering a flexible remote schedule, ideally aligned with Eastern or Central time zones, with travel around once a quarter!

Required Skills & Experience

5+ years leading managed services teams
Microsoft Azure and Office 365 expertise
Experience with other Microsoft solutions such as SharePoint, CoPilot, and Viva Learning
Solid understanding of ITIL/ITSM frameworks and financial management
Proven ability to grow services and manage budgets
Strong leadership and communication skills

Desired Skills & Experience

Relevant Microsoft certifications (Azure Administrator, Solutions Architect etc.)
Experience with SOC2, HIPAA compliance, and vendor management
Sales support experience and servant leadership approach

What You Will Be Doing

Drive strategy and oversee service delivery for managed services
Build client relationships and manage escalations
Lead and develop technical teams
Manage budgets and improve service quality
Collaborate with sales and ensure compliance with security standards
Maintain vendor relationships and track performance metrics

The Offer

120K-145K base with bonus

You will receive the following benefits:

Medical, Dental, and Vision Insurance
401(k) with company contribution
Annual salary reviews
15 days PTO

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 796991
Posted 30+ days ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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