Overview
On Site
120k - 145k
Full Time
Skills
Cloud Computing
Partnership
Microsoft Office
ITIL
IT Service Management
Financial Management
Communication
Microsoft
Microsoft Azure
System On A Chip
HIPAA
Vendor Management
Sales Operations
Leadership
Service Delivery
Managed Services
Customer Relationship Management (CRM)
Management
Budget
Collaboration
Sales
Regulatory Compliance
Vendor Relationships
Performance Metrics
Insurance
Job Details
Job Description
A well-established technology firm that focuses on Microsoft cloud solutions is looking for a Director of Managed Services to lead a growing IT services team! This role offers the chance to drive service delivery, manage a skilled team, and shape operational strategy in a fast-paced environment.
The company serves mid-sized to enterprise clients across various industries, emphasizing long-term partnerships and compliance standards. The company is offering a flexible remote schedule, ideally aligned with Eastern or Central time zones, with travel around once a quarter!
Required Skills & Experience
Desired Skills & Experience
What You Will Be Doing
The Offer
You will receive the following benefits:
A well-established technology firm that focuses on Microsoft cloud solutions is looking for a Director of Managed Services to lead a growing IT services team! This role offers the chance to drive service delivery, manage a skilled team, and shape operational strategy in a fast-paced environment.
The company serves mid-sized to enterprise clients across various industries, emphasizing long-term partnerships and compliance standards. The company is offering a flexible remote schedule, ideally aligned with Eastern or Central time zones, with travel around once a quarter!
Required Skills & Experience
- 5+ years leading managed services teams
- Microsoft Azure and Office 365 expertise
- Experience with other Microsoft solutions such as SharePoint, CoPilot, and Viva Learning
- Solid understanding of ITIL/ITSM frameworks and financial management
- Proven ability to grow services and manage budgets
- Strong leadership and communication skills
Desired Skills & Experience
- Relevant Microsoft certifications (Azure Administrator, Solutions Architect etc.)
- Experience with SOC2, HIPAA compliance, and vendor management
- Sales support experience and servant leadership approach
What You Will Be Doing
- Drive strategy and oversee service delivery for managed services
- Build client relationships and manage escalations
- Lead and develop technical teams
- Manage budgets and improve service quality
- Collaborate with sales and ensure compliance with security standards
- Maintain vendor relationships and track performance metrics
The Offer
- 120K-145K base with bonus
You will receive the following benefits:
- Medical, Dental, and Vision Insurance
- 401(k) with company contribution
- Annual salary reviews
- 15 days PTO
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.