Description
We are looking for an HIM Operations Supervisor to support healthcare technology operations in Philadelphia, Pennsylvania. This Contract position combines hands-on systems administration with day-to-day oversight of critical platform performance, user access, and endpoint reliability across the HIM environment. The role is well suited to someone who can lead operational priorities, resolve technical issues efficiently, and maintain stable infrastructure that supports clinical and administrative teams.
Responsibilities:
Oversee daily technical operations for HIM-related systems and coordinate support activities to maintain consistent service delivery.
Administer user accounts, security groups, and access controls within Active Directory to ensure appropriate system permissions.
Manage and support Microsoft Windows Server environments, including routine maintenance, monitoring, and issue resolution.
Provide troubleshooting and support for Windows 10 devices used by operational and healthcare staff across the organization.
Maintain Citrix-based access solutions to help users connect reliably to required applications and remote resources.
Support Dell hardware across the environment by diagnosing equipment issues, coordinating repairs, and helping sustain workstation performance.
Supervise operational workflows, prioritize incidents, and guide response efforts to minimize disruption to HIM services.
Document system procedures, support activities, and technical updates to strengthen consistency and compliance within the team.
Requirements
Experience administering Active Directory in a production environment, including account management and access provisioning.
Working knowledge of Microsoft Windows Server administration and support best practices.
Hands-on experience supporting Microsoft Windows 10 endpoints in a business or healthcare setting.
Familiarity with Dell Technologies hardware and desktop support processes.
Experience working with Citrix technologies for application delivery or remote access.
Background in HIM operations or supporting health information management teams.
Ability to manage technical priorities, solve problems efficiently, and communicate clearly with users and stakeholders.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 03720-0013441414
- Posted 1 hour ago
Never miss an opportunity! Create an alert based on the job you applied for.