Sr. IT Business Relationship Manager Alameda - CA - California

Primary Responsibilities Business Partnership & Engagement Serve as the primary IT partner for EC3 business stakeholders across Customer Service, Commercial Programs, Market Access, and Key Account Management. Build strong working relationships with business leaders and operational teams to understand priorities, challenges, and success metrics. Act as a trusted advisor, helping business partners leverage EC3 capabilities to meet consumer engagement goals. Application Ownership (EC3) Provide

Job role: IT Business Relationship Manager Location: Alameda, CA (onsite 5 days) Position Summary We are seeking an experienced IT Business Relationship Manager (BRM) to support the Electronic Consumer Call Center (EC3) Salesforce application within ADC. EC3 is a US-based customer engagement platform used by ADC Customer Service teams to support FreeStyle Libre consumers through non-complaint, non-technical interactions. The platform enables electronic voucher (eCard) issuance, program enrollm

IT Business Relationship Manager Location: Alameda, CA (onsite 5 days) Client: HCL Only independent candidates HCL is seeking an experienced IT Business Relationship Manager (BRM) to support the Electronic Consumer Call Center (EC3) Salesforce application within ADC. EC3 is a US-based customer engagement platform used by ADC Customer Service teams to support FreeStyle Libre consumers through non-complaint, non-technical interactions. The platform enables electronic voucher (eCard) issuance, prog

Role:IT Business Relationship Manager Location: Alameda, CA (onsite 5 days) Required QualificationsBachelor s degree in Information Systems, Business, or related discipline.7+ years of experience in IT Business Relationship Management, IT Business Partnering, Product Ownership, or Application Management roles.Hands-on experience supporting Salesforce platforms, preferably Service Cloud.Experience working in healthcare, life sciences, or other regulated industries.Demonstrated ability to work ef