About us:
Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.
Join us in driving growth and seizing new business opportunities!
Position Description:
The scope of the proposed services will include the following:
Voice Service Modernization
This position will focus on large-scale infrastructure transitions and vendor management:
- Lead the project lifecycle for the AT&T Legacy Services Conversion Project (aka Copperto-
- Cloud (C2C) initiative, migrating approximately 13,000 statewide copper wire services to VoIP or LTE solutions.
- Provide oversight and resolution for AT&T ordering and provisioning issues.
- Support the management and monitoring of existing/new NCS network and voice ITB, RFP, RFR, RFI contracts to ensure state government and operational compliance.
Expertise and/or relevant experience in the following areas are mandatory:
- Minimum of 15 years’ experience with telecommunications technologies.
- Advanced understanding of telecom vendors, available services, and project management workflows.
- Extensive knowledge of Centrex, and other AT&T service offerings, including infrastructure, features, and billing processes.
- Direct experience delivering telecommunications services to State governments with an in-depth understanding of their unique network/telecom needs.
- Experience leading financial and billing audits, with a focus on reconciling invoices, identifying billing errors, and quantifying cost savings.
- Extensive VoIP service implementation experience, including knowledge of network infrastructure requirements.
- Expertise in the development, structuring, and active monitoring of complex network and telecom contracts.
- Resources must reside within the Baton Rouge Metropolitan Area to support possible onsite needs.
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