Business Systems Analyst

Description

We are looking for a Business Systems Analyst to join a long-term contract opportunity supporting finance-focused initiatives in Cleveland, OH. In this role, you will work closely with cross-functional stakeholders to clarify business needs, shape requirements, and help translate complex financial processes into practical system solutions. This position is ideal for someone who combines strong analytical thinking with a collaborative approach and can communicate effectively with both technical and business audiences.

Responsibilities:

Work with partners across Finance, Accounting, Treasury, Actuarial, Audit, and related teams to understand operational needs and map business processes tied to finance initiatives.

Gather, document, and confirm both functional and non-functional requirements, ensuring alignment among stakeholders and resolving gaps or conflicting interpretations.

Define financial data needs for reporting, dashboards, analytics, and connected systems that support ongoing business insight and decision-making.

Evaluate business issues, identify downstream impacts, and present clear recommendations, options, and proposed actions to support informed decisions.

Translate business questions into structured solution requirements and contribute to the creation and refinement of features within an Agile delivery environment.

Coordinate with internal teams, external partners, and offshore resources to support collaboration, execution, and shared accountability across project work.

Maintain and prioritize work items using Jira or a similar backlog management tool to support transparent planning and delivery.

Support hybrid collaboration by working onsite in Bristol, Connecticut Tuesday through Thursday and remotely on Monday and Friday, with additional onsite presence as needed.

Requirements

3+ years of experience in business analysis or a closely related role supporting enterprise initiatives.
Demonstrated ability to communicate clearly, facilitate discussions, and present information effectively to both technical and non-technical audiences.
Hands-on experience with Jira or comparable tools for backlog organization, feature tracking, and Agile team support.
Working knowledge of data platforms such as Snowflake, ETL processes, cloud technologies, and system integrations.
Understanding of data governance practices, metadata concepts, data quality standards, and compliance-related considerations.
Strong problem-solving and analytical skills with the ability to synthesize information and turn findings into actionable recommendations.
Proven ability to build relationships, influence stakeholders without direct authority, and work effectively with cross-functional, vendor, and offshore teams.

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