MDM Project Manager

Company Overview:
Req ID: 364347
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a MDM Consultant to join our team in Ft. Worth, Texas (US-TX), United States (US).

Job Description:
Project: Enterprise MDM Deployment (10-12months) • Users: 2,000+ (Global)
Function: Master Data Management and Governance / ECC-ERP / Supply Chain • Location: Fort Worth
• Reports to: Sr Director, Supply Chain Digital Transformation.
Role Summary
We are seeking a seasoned MDM Project Manager to lead a large-scale enterprise program that delivers process reengineering, harmonizes master data process and operationalizes a global data governance operating model across ERP landscape. The project scope includes process reengineering and data model standardization, data quality rule automation, automated digital data enabled workflows, cutover, powered by emphasis on design thinking and a measured adoption program for 2,000+ users across regions and functions. Success requires board-level communication, rigorous delivery management, and a hands-on approach to risk, quality, and value realization, culminating in a controlled Go-live and hypercare exit.
Project Scope & Outcomes
• Domains & Processes: Material Master, Purchase Info Record, Source List, Pricing condition and Bill of materials.
• Platforms: SimpleMDG, SAP ECC.
• Project Governance: Master Data policies, ways of working with the Vendor, business glossary & reference data, stewardship roles, quality rules/scorecards, issue management (RAID + DQ defects).
• Delivery Cadence: Define ? Build/Configure ? Test (SIT/UAT) ? Cutover ? Go-Live ? Hypercare close in phased approach, with daily stand-up meetings, weekly status reports, monthly Steering Committee checkpoints and decision governance.
• Adoption: Global change, communications, training (role-based), enablement toolkits, and steady-state handoff to operations & data stewardship.
Major Responsibilities (Accountabilities)
1) Program Leadership & Delivery
• Own the integrated plan to deliver a large scale MDM program in 10 months, balancing scope, timeline, risk, and value; manage stage gates, financials, and resource capacity (internal + partners).
• Lead the cross-functional program team and stake holders across different time zones
• Establish and run weekly program reviews, release planning, dependency management, and change control; maintain RAID and decision logs with clear owners and due dates.
• Drive SDLC: requirements, design, configuration, test strategy (SIT/UAT), test execution/defect triage, cutover rehearsal, go-live readiness, and hypercare operations.

2) Governance, Data Quality & Controls
• Ensure adherence to the MDM operating model: RACI, business glossary, and reference data standards.
• Implement data quality rules & automated scorecards; design triage, root cause, and continuous-improvement loops with operational owners.
• Ensure access, segregation of duties, and auditability (SOX/GxP where applicable); coordinate with InfoSec/Privacy/Quality to meet policy and regulatory requirements.
3) Stakeholder Management & Steering Committee
• Own Steering Committee (SteerCo) planning and facilitation: charter, agenda, pre-reads, options/impacts, investment & benefits tracking, and decision capture.
• Provide executive-level updates: status, risks, financial burn vs. value, adoption & quality metrics, and change impacts—translating complex topics into business outcomes.
• Align regional leaders (Americas/EMEA/APAC), site operations, commercial, finance, and IT; resolve escalations and trade-offs quickly and transparently.
• Executive dashboards published weekly during critical phases; accuracy = 99%.
4) Change, Training & Adoption for 2,000+ Users
• Deliver a global change & communications plan working with Change Management Expert and super users with targeted training
• Coordinate building role-based curricula, quick-reference guides, and e-learning.
• Define adoption KPIs and a benefits realization plan; transition to steady-state governance with documented runbooks and ownership.
Key Performance Indicators / Measures of Success
Delivery & Financials
• On-time go-live within ±5% of the 10-month timeline.
• Budget adherence within ±5% of the program spend.
• Critical path tasks completed on or before plan ( 100% on-time).
Adoption & Enablement (2,000+ users)
• Role-based training completion = 95% of in-scope users pre-go-live.
• Right-First-Time (RFT) master data creation = 95%
• Issue resolution SLA: = 90% of P1/P2 data issues resolved within agreed SLAs during hypercare.
Process & Productivity
• Automation value: Significant numbers of hours annualized manual effort removed (baseline vs. post-go-live run-rate)***
• Zero severity-1 production incidents attributable to MDM configuration during hypercare.
• 100% completion of SOX/Quality documentation and audit-ready artifacts; no major audit findings.

Required Qualifications & Experience
• 10+ years in project/program management leading cross-functional teams in regulated environments to implement large-scale MDM/MDG platforms such as SimpleMDG.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com


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