Voice Engineer

Tulsa, OK, US • Posted 4 hours ago • Updated 4 hours ago
Contract Corp To Corp
Contract W2
On-site
Depends on Experience
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Summary

Role Summary
The Voice Engineer provides day-to-day administration, maintenance, and troubleshooting for enterprise voice systems. This is an onsite role based in Tulsa, OK, supporting reliable voice communications for end users. The position is approximately 75% focused on voice technologies and 25% on related network troubleshooting. Responsibilities include operational support, issue resolution, and participation in ongoing voice system enhancements and modernization efforts.

Responsibilities

  • Administer and support Cisco Unified Communications environments
  • Manage phone adds, moves, changes, and removals
  • Troubleshoot voice-related issues, including phones, voicemail, call routing, and connectivity problems
  • Support and maintain Cisco Call Manager (CUCM) and Cisco Unity
  • Provide day-to-day operational support for voice systems and end users
  • Assist with basic network troubleshooting as needed to support voice services
  • Document configurations, changes, and support activities for transparency and knowledge sharing
  • Participate in voice system upgrades, migrations, and enhancement initiatives
  • Support incident resolution and follow established operational procedures
  • Travel occasionally for day trips to support field locations and business needs

Qualifications

  • 3–5 years of experience supporting enterprise voice or unified communications environments
  • Hands-on experience with Cisco Call Manager (CUCM)
  • Experience supporting Cisco Unity
  • Strong troubleshooting and problem-solving skills for voice and calling issues
  • Working knowledge of networking fundamentals relevant to voice connectivity and routing
  • Strong communication skills and a customer service mindset
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  • Experience supporting end users through technical incidents and service requests
  • Familiarity with documenting system changes and operational activities
  • Availability to work Monday–Friday onsite in Tulsa, OK

Publishing Pay Range: $42.00 - $48.00 hourly
This position is based in office and requires employee to work on-site.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10112156
  • Position Id: 112882
  • Posted 4 hours ago

Company Info

About GDH

GDH is a technology workforce solutions provider committed to always giving and delivering more. Better talent. More client and consultant support. Greater service. World-class outcomes. Providing technology staffing, project solutions, and recruitment process outsourcing (RPO), we will be able to deepen our understanding of your business challenges, stay up to date with industry trends, and enhance our ability to create custom solutions to help achieve your business outcomes. We have established ourselves as a trusted partner to countless businesses operating in the communications sector. Our primary goal is to source and recruit the most talented professionals, assemble teams of skilled specialists, create innovative recruitment and professional services strategies that drive growth and foster innovation.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit GDH's website for notice of collection for California applicants.

 

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Caleb Kifer

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