Customer Support & Technical Assistance Specialist

Patient Care Programs-Help Desk Specialist Rate : ALAP Address: Tallahassee, FL 32311 Onsite JOB DESCRIPTION: Provide technical assistance and customer service for the Department of Health Bureau of Communicable Diseases Patient Care Programs SKILLS NEEDED: Three years of customer service experience. Two years of clerical duties in data entry and troubleshooting. Three years of Microsoft Office proficiency. Professional office experience Ability to speak and understand English Required High Sc

Responsible for software and hardware support. Provides technical advice, guidance and informal training to customers using hardware and software programs. Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention. Maintains knowledge database

Due date: 04/27/2026 @5PM EST Position: Client Technologies Technician Job No: SOW25-373 Location:4025 Esplanade Way Tallahassee, Florida 32399 Onsite No. of Positions: 01 No. of Submissions: 01 Duration: 17 Months Candidate References Candidates experience must be verifiable via 3 references. Job Description: 1.CONTRACTOR QUALIFICATIONS AND EXPERIENCE: The Contractor must possess the following minimum qualifications and experience: 1.1.A minimum of two yea

Title : Customer Support Analyst Location : Tallahassee, FL - Onsite Duration : 6 + Months Job Type : C Description : Responsible for software and hardware support.Provides technical advice, guidance and informal training to customers usinghardware and software programs. Troubleshoots and restores routine technicalservice and equipment problems by analyzing, identifying and diagnosing faultsand symptoms using established processes and procedures. Performs root causeanalysis and develops checkl