Description - Develop and configure ServiceNow modules: ITSM, HRSD, Facilities, CMDB, Asset, and custom apps.
- Build catalog items, workflows, Flow Designer actions, UI Policies, Client Scripts, and Business Rules.
- Develop integrations with systems like PeopleSoft, Identity Management, LMS platforms, and facilities systems.
- Support data imports, API integrations, and platform upgrades.
- Collaborate with campus departments to gather requirements and document solutions.
- Maintain platform security, roles, ACLs, and system health.
- Provide Tier 3 support and create technical/user documentation.
Requirements - 5+ years of experience in the ServiceNow platform and architecture
- Advanced proficiency in JavaScript and ServiceNow scripting patterns
- Strong experience with ITSM, CSM, SPM, HAM, IRM, ITOM and SEM (developing)
- Experience building and customizing ServiceNow user interfaces
- Strong experience developing Upgrade-safe applications
- Strong communication skills (oral and written)
- Experience in higher education (preferred)
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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