AppOps Engineer

Location: Alpharetta, GA
Salary: $53.00 USD Hourly - $54.00 USD Hourly
Description: Our client is currently seeking a AppOps Engineer

Role: - AppOps Engineer
Location: Alpharetta GA, Omaha NE, Frisco TX, Berkeley Heights NJ, Hagerstown, MD, Greenwood Village, CO, Coral Springs, FL & Houston TX (On-site)


This job will have the following responsibilities:

• We are seeking an experienced AppOps Engineer with a strong blend of DevOps, SRE, and operational excellence to support and optimize mission-critical digital banking applications. This role focuses on ensuring application reliability, performing upgrades, developing automation, and improving alerting and monitoring capabilities.
  
  You will work in a dynamic Agile environment, supporting digital channels for Wire Transfers and ACH, with a workload mix of 70% Operations and 30% Project-driven initiatives.

Qualifications & Requirements:

• Operational Excellence
  
  • Monitor dashboards and email-based alerts, ensuring timely escalation and incident resolution.
  • Ensure 24/7 application uptime and performance through proactive monitoring and issue triage.
  • Participate in on-call rotation for critical systems support.
  • Review and analyze SQL logs for troubleshooting and performance insights.
  
  Platform & Application Management
  
  • Perform application upgrades and OS-level upgrades on Windows-based platforms.
  • Maintain and enhance system stability, leveraging tools such as Splunk and Moogsoft for alerting and observability.
  • Build and maintain operational dashboards to support real-time visibility.
  
  DevOps, SRE & Automation
  
  • Drive automation initiatives to reduce manual tasks and enhance operational efficiencies.
  • Optimize alerting flows and reduce noise through intelligent tuning and configuration.
  • Collaborate on CI/CD pipelines to support continuous integration and deployment.
  • Contribute to the creation and enhancement of support models for long-term operational scalability.
  
  Technical & Architectural Contribution
  
  • Work closely with engineering teams to understand application architecture and dependencies.
  • Participate in solution design discussions and ensure operational readiness for new and existing services.
  • Apply technical aptitude and engineering best practices to drive stability, scalability, and resilience.
  
  
  Required Qualifications (Must Have)
  
  • Strong analytical and troubleshooting skills.
  • Hands-on experience with CI automation tools and workflows.
  • Proficiency in SQL for log review and issue investigation.
  • Experience with Splunk alerting and dashboard creation.
  • Experience working on Windows platforms in enterprise environments.
  
  
  Preferred Qualifications
  
  • Bachelor's degree in computer science, Engineering, or related technical field.
  • Experience in the banking or fintech sector, especially supporting digital channels like Wire Transfer and ACH.
  • Familiarity with SRE principles and modern DevOps practices.
  • Experience with monitoring tools such as Moogsoft, Splunk, or similar.
  • Automation experience with scripting or orchestration tools.
  • Knowledge of architectural design principles and system integration.

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