Organizational Change Management Lead

Remote • Posted 8 hours ago • Updated 8 hours ago
Full Time
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Organizational Change Management Lead
  • OCM strategy
  • OCM
  • ServiceNow
  • ServiceNow or enterprise platform implementations.

Summary

Position: Organizational Change Management Lead

100% Remote

Hiring: W2 Contract/ Fulltime

Summary: Lead organizational change management, stakeholder engagement, communication planning, training readiness, adoption activities, and business transition support for the ServiceNow implementation program.

Key Responsibilities

  • Develop and execute OCM strategy and adoption plan.
  • Conduct stakeholder analysis and change impact assessments.
  • Identify and manage Change Champion network.
  • Develop communication plans, messaging, and awareness campaigns.
  • Coordinate UAT readiness and business adoption activities.
  • Develop training readiness plans and train-the-trainer sessions.
  • Conduct surveys and analyze adoption feedback.
  • Support go-live communications and hypercare transition activities.
  • Prepare OCM deliverables and executive reporting.

Required Experience:

  • 8+ years of OCM and transformation experience.
  • Experience supporting ServiceNow or enterprise platform implementations.
  • Experience with stakeholder management and executive communications.
  • Experience facilitating workshops and training programs.
  • Strong communication and presentation skills.

Preferred Certifications:

  • Prosci Change Management Certification
  • Certified Change Management Professional
  • ServiceNow Fundamentals or ServiceNow Platform Overview (preferred)
  • PMP or Agile certification (preferred)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: hexaware
  • Position Id: 9016450
  • Posted 8 hours ago
Contact the job poster
Jitendra Bhadauria

Jitendra Bhadauria

Talent Acquisition Specialist @ Hexaware Technologies, Inc
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