Business Analyst for Plano TX

Plano, TX, US • Posted 30+ days ago • Updated 29 minutes ago
Full Time
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • call center
  • Mortgage
  • customer service

Summary

Business Analyst 

Location: Plano, TX

Work Schedule: Hybrid 5 days onsite / 5 days remote (rotational)

Qualifications & Skills

  • Excellent customer service and communication skills (verbal and written)
  • Proven ability to diffuse tense or emotional situations calmly and effectively
  • Strong problem-solving skills with attention to detail
  • Experience in a call center or customer service environment required
  • Mortgage servicing center experience strongly preferred
  • Ability to navigate multiple systems and tools simultaneously
  • Comfortable working in a fast paced, high-volume environment
  • Reliable, adaptable, and able to work independently and as part of a team
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: hexaware
  • Position Id: 8924651
  • Posted 30+ days ago
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