INTAKE SPECIALIST/PARALEGAL ASSISTANT

Indianapolis, IN, US • Posted 7 days ago • Updated 7 days ago
Contract W2
No Travel Required
On-site
$20 - $23/hr
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • Legal course
  • MICROSOFT 365
  • CIVIL RIGHTS LAW
  • PARALEGAL

Summary

We are seeking a detail-oriented Intake / Case Control Specialist to provide front-line support to the public and assist in managing complaint intake and case preparation activities. This role serves as the first point of contact for individuals contacting the Commission and requires strong communication, organizational skills, and the ability to handle sensitive and confidential information.

The ideal candidate will be professional, organized, and capable of analyzing information, preparing documentation, and supporting investigations in accordance with Commission policies and applicable laws.


Key Responsibilities

  • Respond to online inquiries related to complaint filing procedures.
  • Conduct interviews with potential complainants to gather relevant information.
  • Analyze and summarize information received from inquiries and interviews.
  • Prepare and organize investigative case files for review and investigation.
  • Send official Notices of Complaints and related documentation to relevant parties.
  • Provide excellent customer service via telephone, email, and in-person interactions.
  • Maintain accurate case documentation and ensure confidentiality of sensitive information.
  • Prepare and submit monthly reports as required.
  • Analyze complaints and apply relevant laws to determine jurisdiction for enforcement areas.
  • Draft basic legal documents and motions, including administrative dismissals and default orders when required.
  • Research databases to obtain correct contact information for parties and witnesses.
  • Perform other duties as assigned.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10290032
  • Position Id: 8942454
  • Posted 7 days ago
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