ServiceNow AIOps

Remote • Posted 15 hours ago • Updated 15 hours ago
Contract W2
No Travel Required
Remote
$50 - $60/hr
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Fitment

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Job Details

Skills

  • event management
  • ServiceNow AIOps
  • Health Log Analytics
  • Metric Intelligence

Summary

Position  : ServiceNow AIOps

Location : Remote

 

Job Description:

  • Implement and configure ServiceNow AIOps, including:
  1. Event Management
  2. Health Log Analytics (HLA)
  3. Agent client collector implementation and Metric Intelligence (MI)
  4. Machine Learning–based anomaly detection
  • Integrate monitoring tools (using OOTB Connector, REST API, SNMP trap etc) into ServiceNow.
  • Design AIOps architecture, data flows, dashboards, and service health models.
  • Configure alert rules, correlation logic, noise reduction policies, and service impact models.
  • Develop automation workflows using Flow Designer, IntegrationHub, and orchestration.
  • Design ServiceNow Orchestration workflows and automation packs, and build automated remediation for common incidents
  • Collaborate with Cloud, DevOps, and ITSM teams to deliver end‑to‑end solutions.
  • Conduct client workshops, requirement analysis, documentation, testing, and knowledge transfer.
  • Proficiency in ServiceNow scripting (JavaScript); working knowledge of Python/Shell/PowerShell.
  • Solid knowledge of cloud platforms (AWS/Azure/Google Cloud Platform) and ITIL processes.
  • Strong analytical and problem‑solving skills.
  • Excellent communication and client‑facing abilities.
  • ServiceNow certifications (CSA, CIS‑ITOM, CIS‑Discovery, CIS‑Event Management) good to have.

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10330808
  • Position Id: 96116-5195-
  • Posted 15 hours ago

Company Info

About VDart, Inc.

VDart, headquartered in Atlanta, GA, is a global leader in digital talent solutions and IT staffing, delivering top technology professionals to businesses worldwide. With a strong presence across North America, Europe and Asia, we specialize in helping organizations navigate complex technology landscapes with the right expertise.

Through a strategic, client-focused approach, we have placed over 20,000 professionals across key industries and advanced technology solutions. Whether placing top talent in cutting-edge roles or providing strategic digital workforce solutions, our network of 4,000 specialists across 13 countries is committed to excellence, agility and impact.

Backed by 18 years of industry experience, we go beyond staffing to build long-term partnerships that accelerate digital transformation and drive sustained growth. Whether you need a technology partner to fuel innovation or specialized workforce solutions to maintain a competitive edge, VDart delivers the right people, skills and mindset to create a lasting impact in a digital-first world.

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