Title: ServiceNow Developer Location: REMOTE
Description:
ServiceNow Software Developer with minimum 4 years development experience in ServiceNow,
Required CSA Admin certification,
Strong oral and written communication skills and ability to leverage AI in their daily work.
ServiceNow Application Development experience in two or more of the following areas:
Hands-on experience configuring and developing in ServiceNow, including form and field creation/updates (backend and/or Studio), Client Scripts, Business Rules, Catalog Items and scripting, group and role administration, flows (Flow Designer), notifications, email configuration, and scheduled jobs.
ITSM modules, Change, Incident, Knowledge, Problem Management SPM modules Demand and PPM Integrations using REST API and Transform Maps CMDB Configuration and Development Hands-on experience configuring and developing in ServiceNow, including form and field creation/updates (backend configuration and/or App Engine Studio).
Strong understanding of the ServiceNow data model (tables, inheritance, dictionary attributes), update sets
Develop, enhance, and maintain ServiceNow client-side and server-side scripting, including Client Scripts and Business Rules.
Design and implement Service Catalog solutions, including Catalog Items, variables, UI Policies, UI Actions, UI Builder / Service Portal, Workspaces.
Knowledge of users, groups, roles
Experience creating, modifying, troubleshooting ACLs (Access Control Rules)
Experience using Flow Designer, including approvals, task orchestration etc
Experience with automated testing and quality practices: ATF (Automated Test Framework)
Proficient in the following qualifications:
Knowledge/experience of SDLC practices Effective liaison leading technical development teams Strong facilitation skills to effectively lead discussions across multiple groups Oral and written communication skills including presenting to management Knowledge/experience with Agile Methodologies Knowledge/experience of SDLC practices Change Management and Configuration Management (VersionOne, ServiceNow, etc) Application Lifecycle Management (ALM) Problem/Risk Management MS Office Suite Knowledge in AI tools (Github Copilot, Playwright)
Preferred:
ServiceNow application development experience in two or more of the following areas:
ITSM modules including Incident, Change, Problem, and Knowledge Management
SPM modules including Demand and Project Portfolio Management (PPM)
Integrations using REST APIs, including data imports/exports and Transform Maps, Auth/JWT, MID Server, Integration Hub spokes, error handling/retries, and monitoring
CMDB configuration and development (tables/classes, relationships, IRE, data quality, and governance)
Additional Required Skills/Experience:
A minimum of Eight (8) years relevant experience.
A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field then four additional years of related experience is required.
Typically performs all functional duties independently.
Note: Special credentials (licenses and/or certifications) may be required at the Task Order level on a case-specific basis."
Additional Provisions:
Pass both a client mandated clearance process to include drug screening, criminal history check and credit check.
Once candidate s resume is approved and interview passed, the agency is responsible for providing drug screening. Failure to submit the drug screening results will delay the security clearance process.
If a candidate is given an interim clearance, continuation of employment is then based on the candidate receiving a sensitive clearance.
Candidate must have lived in the US for the past 5 years.
Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.) All overtime must be pre-approved in writing by the client manager or his/her designated representative.
Agency will not be reimbursed for overtime charges without previous written authorization. Authorized overtime will be reimbursed at straight time.
The enforced dress code is business casual, i.e. collared shirt with slacks for men, no skirts above the knee for women. Place and Period of Performance Hours of support:
o The standard work week for contract staff will be 5 days a week and 8 hours per day preferable Monday through Friday.
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