Job Position: Senior On-Site Service Specialist.Managed Services Onsite (Contract Role)
Job Type: Contract Onsite W2
Location: Eden Prairie, MN, 55344
Shift: Monday to Friday: 8:30 AM – 5:00 PM
Job Overview
Support onsite managed services operations involving mailroom, print, scanning, shipping, and office support functions
Operate mail and production equipment while ensuring efficient daily service delivery and customer support
Key Responsibilities
Operate high-volume copy, scanning, imaging, and mail management equipment
Apply postage using Pitney Bowes machines and prepare outgoing mail
Create shipping labels using UPS, FedEx, and USPS systems
Sort, distribute, and deliver up to 4000 pieces of mail daily
Prepare mail and documents for scanning and imaging
Operate MS Office, email systems, and document management software
Maintain service logs, billing records, and inventory reports
Perform copier inspections, clear jams, and report equipment issues
Deliver completed jobs and materials to designated locations
Support meeting room setups and light building maintenance tasks
Maintain organized work areas and stocked supply stations
Provide customer support and respond to service requests
Perform filing, archiving, and other assigned duties
Requirements
High school diploma, GED, and 1–2 years of related experience or equivalent experience
Experience in print, mailroom, copy, or scanning environments preferred
Good PC and computer software skills
Strong customer service and communication skills
Good organizational skills with ability to prioritize tasks
Ability to multitask, learn quickly, and work independently
Basic mathematical and filing skills
Ability to operate office machines and technical equipment
Ability to stand for extended periods and walk up to 5 miles daily
Ability to lift 50–55 lbs and move equipment when required
Preferred Qualifications
Experience using Pitney Bowes postage systems
Experience with UPS, FedEx, and USPS shipping software
Experience in high-volume mail or print production environments
Ability to support building services and conference room setups
Strong attention to detail and reliability
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