Key Responsibilities
• Jira Platform Administration
o Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)
o Ensure platform scalability, governance, and alignment with enterprise operating models
• Workflow Design & Automation
o Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting
o Build advanced automations to reduce manual intervention and improve cycle time
• Scripting & Integration
o Develop and maintain scripts using tools such as:
§ ScriptRunner (Groovy)
§ REST APIs (Jira, GitHub, ServiceNow, etc.)
o Enable integrations across toolchain (Jira ↔ GitHub, Jama, CRM, internal systems)
• Agentic AI Enablement
o Design and implement AI-assisted workflows and decision agents, including:
§ Intelligent triage assignment
§ Automated work classification and routing
§ Context-aware recommendations (priority, ownership, dependency mapping)
o Partner with AI teams to operationalize agent-based automation within Jira workflows
Required Qualifications
• 10+ years of experience as a Jira Administrator (Cloud preferred)
• Deep expertise in:
o Workflow configuration, schemes, and permissions
o Jira Automation / Automation for Jira
• Strong scripting experience:
o Groovy (ScriptRunner), Python, or similar
o REST API integrations
• Experience with toolchain integrations (e.g., GitHub, CI/CD systems)
• Proven ability to manage multi-team / multi-org Jira environments
Preferred Qualifications
• Experience implementing AI-driven workflow automation
• Familiarity with:
o Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration)
o Prompt engineering or AI workflow design
• Exposure to:
o Large-scale software delivery environments (Agile / SAFe)
o Enterprise data models and taxonomy design
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91098872
- Position Id: 5761-10115-1787768546
- Posted 4 hours ago
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