VSS, LLC
VSS, LLC

UCCX Developer

Hybrid in New York, NY, US • Posted 1 day ago • Updated 1 day ago
Contract W2
Contract Independent
Contract Corp To Corp
12 Months
No Travel Required
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Cisco UCCX
  • Unified Contact Center Express
  • Cisco IPCC Express
  • IVR
  • call flow
  • scripting
  • Script Editor
  • Cisco Unified Communications Manager

Summary

Cisco UCCX / IVR Developer

Seeking an experienced Cisco UCCX Developer to design, develop, and support IVR applications, call routing, queue management, and contact center workflows.

Required Skills:

  • Hands-on experience with Cisco UCCX, CUCM, and UCCX Script Editor (CRS scripting)

  • IVR development, Cisco Unity call flows, and telephony systems

  • SQL and DB2 database integration

  • REST/SOAP API integrations

  • Production troubleshooting, deployment, and performance optimization

  • Strong communication and cross-functional collaboration skills

Preferred: Cisco Finesse, CUIC, enterprise/public sector contact centers, cloud contact center technologies, and Securus experience.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10119878
  • Position Id: VSS111026
  • Posted 1 day ago
Contact the job poster
MW

Mindy Woodard

Recruiter @ VSS, LLC

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