For this role, Journeyman refers to a midlevel technical professional, typically with 6 10 years of
relevant experience supporting infrastructure, AV, or enterprise technology systems. This position is
technical in nature and supports program and project efforts by delivering handson technical leadership,
solution design input, standards alignment, and system validation. This role is not a help desk or purely
project management position.
Key Responsibilities:
Serve as a technical subjectmatter expert (SME) for AV and related infrastructure systems
Translate technical and functional requirements into practical, scalable technical solutions
Provide handson technical support and leadership across large, complex system
implementations
Support design, integration, and deployment of technologies that interface with enterprise
systems and networks, including classroom instructional AV, conference room and collaboration
technologies, video conferencing systems, digital signage, and supporting control and network
components
Review and validate technical designs, RFIs, submittals, drawings, and Bills of Materials (BoMs)
Identify and recommend best practices and technical standards to achieve highquality solutions
Collaborate with Program Managers, vendors, integrators, Facilities, and OCTO technical teams
to resolve technical issues and risks
Participate in site assessments, field walks, installation reviews, system testing, and
commissioning activities
Provide advanced troubleshooting and technical issue resolution during deployments
Support acceptance testing, verification, and operational readiness
Contribute to technical documentation, asbuilt validation, and knowledge transfer to DCPS staff
Communicate technical concepts and recommendations to senior technical staff and leadership
as needed
Required Experience & Skills:
Experience equivalent to a Journeyman Technical Specialist (approximately 6 10 years)
Demonstrated expertise supporting AV, infrastructure, or enterprise technology systems
Proven experience providing technical leadership on largescale or complex implementations
Strong understanding of system integration concepts, including network, security, and control
dependencies
Ability to communicate technical and functional concepts clearly to technical and nontechnical
audiences
Experience working with vendors and system integrators in a technical oversight role
Strong analytical, troubleshooting, and documentation skills
Preferred Qualifications:
Experience supporting AV or infrastructure systems in schools, government agencies, or large
institutional environments
Experience coordinating technical work alongside construction or facilities modernization
projects
Familiarity with enterprise collaboration platforms and AV control systems
Experience developing or enforcing technical standards and best practices
Relevant technical certifications (AV, networking, systems, or infrastructure) are a plus
Minimum Education / Certification bachelor s degree in information technology or a related field, or
equivalent professional experience.
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