Infrastructure & AV Systems Technical Specialist

Introduction:

We are seeking a Technical Specialist (Journeyman) to provide technical subject-matter expertise for the planning, design, integration, and deployment of audiovisual (AV) and related infrastructure systems across public school facilities. This is a mid-level technical role requiring hands-on technical leadership and deep domain expertise. 

Technical certifications in one or more of the following areas: audiovisual (AV), networking, systems, or infrastructure

Responsibilities:

• Serve as technical SME for AV and related infrastructure systems
• Translate technical and functional requirements into practical, scalable solutions
• Provide hands-on technical support and leadership across large, complex system implementations
• Support design, integration, and deployment of classroom instructional AV, conference room and collaboration technologies, video conferencing, digital signage, and network control components
• Review and validate technical designs, RFIs, submittals, drawings, and Bills of Materials (BoMs)
• Identify and recommend best practices and technical standards for high-quality solutions
• Collaborate with program managers, vendors, integrators, facilities, and enterprise IT teams to resolve technical issues
• Participate in site assessments, field walks, installation reviews, system testing, and commissioning
• Provide advanced troubleshooting and issue resolution during deployments
• Support acceptance testing, verification, and operational readiness
• Contribute to technical documentation, as-built validation, and knowledge transfer
• Communicate technical concepts and recommendations to senior staff and leadership

Requirements:

Required Experience & Skills:

• Experience level: 6–10 years (Journeyman)
• Education: Bachelor''s degree in Information Technology or a related field, or equivalent professional experience
• Demonstrated expertise supporting AV, infrastructure, or enterprise technology systems
• Proven experience providing technical leadership on large-scale or complex implementations
• Strong understanding of system integration concepts, including network, security, and control dependencies
• Ability to communicate technical concepts clearly to both technical and non-technical audiences
• Experience working with vendors and system integrators in a technical oversight capacity
• Strong analytical, troubleshooting, and documentation skills

Preferred Qualifications:

• Experience supporting AV or infrastructure systems in schools, government agencies, or large institutional environments
• Experience coordinating technical work alongside construction or facilities modernization projects
• Familiarity with enterprise collaboration platforms and AV control systems
• Experience developing or enforcing technical standards and best practices
• Relevant technical certifications in AV, networking, systems, or infrastructure

Work Conditions:

Primary work location is onsite at client facilities; limited telework may be permitted per applicable policy. Standard schedule is 40 hours per week. Occasional off-hours work may be required during deployments, testing, or critical cutovers.