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WMS Functional/Technical Consultant (L2 Support) - Memphis, TN /Bethlehem, PA

Memphis, TN, US • Posted 2 days ago • Updated 2 days ago

Contract W2

Contract Corp To Corp

Contract Independent

6 Months

On-site

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

WMS
Warehouse Management
Warehouse
Production Support
SQL

Summary

Job Role: Manhattan WMS Consultant
Location: Memphis, TN / Bethlehem, PA (Onsite)
Duration: 6 Months

Working rotational shifts

Job Summary

We are seeking an experienced Manhattan WMS Support Consultant with strong Warehouse Management System (WMS) expertise and production support experience. The ideal candidate will provide L2 support, resolve incidents and service requests, coordinate with warehouse operations teams, and ensure smooth system functionality in a fast-paced distribution environment.
 
Key Responsibilities

Provide L2 production support for Manhattan WMS applications.

Troubleshoot and resolve incidents, defects, and service requests.

Support warehouse operations by analyzing and resolving system-related issues.

Work closely with warehouse operators, business users, and stakeholders.

Perform SQL queries for troubleshooting, data analysis, and issue resolution.

Coordinate between onsite and offshore teams to ensure timely issue resolution.

Monitor system performance and support continuous improvement initiatives.

Document incidents, root cause analysis, and resolution procedures.

Required Skills

6+ years of experience in Manhattan WMS Functional/Technical roles.

Minimum 1 year of hands-on production support experience.

Strong understanding of warehouse management and distribution operations.

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Hands-on experience with Manhattan WMS.
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Strong SQL skills for troubleshooting and support activities.

Experience providing L2 application support.

Excellent communication and stakeholder management skills.

Ability to work independently with minimal supervision.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10202300
Position Id: 8997711
Posted 2 days ago

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WMS Functional/Technical Consultant (L2 Support) - Memphis, TN /Bethlehem, PA

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