Role : SRE Developer
Location : Fort Mill, SC (Hybrid)
Type : Contract
We’re looking for an experienced Observability Site Reliability Engineer (SRE) to drive the design and implementation of scalable observability solutions across distributed systems.
The ideal candidate will have strong hands-on experience with Dynatrace, Grafana, and ELK Stack, along with expertise in End-to-End (E2E) Tracing, Golden Signals, Real User Monitoring (RUM), and Voice of Customer (VoC) metrics.
You’ll collaborate with cross-functional teams to enhance system reliability, ensure proactive monitoring, and deliver actionable insights through data-driven observability practices.
You will also be responsible for designing and maintaining executive and operational dashboards that provide actionable insights into system health, performance trends, and user experience across environments. Key Responsibilities:
• Implement and maintain observability platforms using Dynatrace, Grafana, and ELK Stack.
• Enable E2E tracing and define Golden Signals to monitor system health.
• Integrate RUM and VoC insights for complete user experience visibility.
• Automate observability workflows and integrate them into CI/CD pipelines.
• Drive incident response, root cause analysis, and continuous reliability improvements. Skills & Experience Required:
• Strong expertise with Dynatrace, Grafana, and ELK.
• Hands-on experience in E2E tracing and distributed tracing tools.
• Good understanding of Golden Signals, SLI/SLOs, and APM concepts.
• Experience with RUM, VoC, microservices, Kubernetes, and cloud platforms (AWS/Azure/Google Cloud Platform).
• Scripting knowledge (Python, Shell, Go) and CI/CD pipeline integration. Nice to Have / Familiarity:
• Exposure to Cribl for log and telemetry pipeline management.
• Knowledge of OpenTelemetry, Prometheus, and AIOps frameworks.
• Certifications in Dynatrace, Grafana, or Elastic Stack.
Tekshapers is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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