Job#: 3041581 Job Description: Content Coordinator 5 (Contract) - Microsoft Consumer Web
Location: Remote (U.S.)
Employment Type: Contract
Team: Consumer Web / Digital Marketing & Content Operations
Level: Content Coordinator 5
Duration: 12-mo w/ Possible Extension
Overview
Microsoft is seeking an experienced
Content Coordinator 5 to support our Consumer Web team in building, quality assuring, and publishing web experiences that power high-visibility product and marketing launches. This role is responsible for the end-to-end page authoring process within a modern, component-based content ecosystem and serves as a critical partner across content operations, design, engineering, program management, and localization teams.
The ideal candidate brings deep expertise in
Contentful (or a comparable headless CMS), outstanding attention to detail, and a strong understanding of scalable web publishing processes. This person will own page creation from build through publish while ensuring all content meets Microsoft's standards for quality, accessibility, SEO, and brand consistency.
About the Team
The Consumer Web team is responsible for managing web content production, content authoring, publishing, quality assurance, and website updates across Microsoft's digital properties. We support major product launches, sprint releases, marketing campaigns, and website enhancements through Contentful and other content management platforms.
As a Content Coordinator 5, you will play a central role in delivering polished customer-facing web experiences while helping scale a modern, modular content architecture built on reusable components and design systems.
Key Responsibilities
Content Authoring & Publishing
- Build, author, edit, and publish web pages in Contentful CMS using approved templates, components, and assets.
- Assemble pages utilizing reusable content modules and design-system components.
- Implement copy updates, upload and map assets, and create market-specific and Rest-of-World (ROW) page variations.
- Manage content publication activities to support product launches, campaign releases, and ongoing site updates.
Quality Assurance
- Own pre-publication QA activities, including:
- Content accuracy reviews
- Link validation
- Asset verification
- Cross-browser and responsive rendering checks
- Accessibility and template compliance reviews
- Resolve defects and incorporate User Acceptance Testing (UAT) feedback before publishing.
- Maintain high publishing accuracy with minimal post-launch issues.
Localization & Global Publishing
- Support localization workflows, including:
- Localization file creation
- Localization handoff and handback processes
- Multi-market content publishing and validation
- Coordinate global page readiness and localized content updates.
SEO & Content Optimization
- Incorporate copy-level SEO recommendations into authored content.
- Ensure content aligns with established SEO, accessibility, and brand guidelines.
- Maintain consistent implementation of metadata and content publishing best practices.
Cross-Functional Collaboration
- Partner closely with:
- Content Operations
- Product Marketing
- Program Management
- Design
- Front-End Engineering
- External Agencies and Vendors
- Provide launch support and participate in release planning and sprint execution.
- Identify opportunities to improve authoring workflows, scalability, and publishing efficiency.
Qualifications
Required Qualifications
- 10+ years of experience with Contentful or a comparable headless CMS platform.
- 10+ years of experience building web pages using component-based templates and design systems.
- 10+ years of experience performing web content QA, validation, and publishing activities.
- Strong understanding of content authoring workflows and modern CMS architectures.
- Experience managing content from initial build through publication with minimal oversight.
- Familiarity with localization processes and multi-market content delivery.
- Working knowledge of on-page SEO best practices.
- Understanding of accessibility standards and digital publishing requirements.
- Strong organizational skills with the ability to manage multiple concurrent launches.
- Excellent verbal and written communication skills.
Preferred Qualifications
- Direct experience with Contentful in an enterprise-scale environment.
- Experience working with Storybook or similar component libraries.
- Experience within a marketing, digital production, or agency environment.
- Familiarity with content modeling concepts and a high-level understanding of APIs.
- Experience supporting large-scale product marketing launches.
- Knowledge of modern web publishing and component-driven authoring ecosystems.
Ideal Candidate Profile
The successful candidate is a self-directed web publishing expert who can independently own the build-to-publish process while maintaining exceptional quality standards. They thrive in a fast-paced launch environment, are highly detail-oriented, and possess strong collaboration skills across technical and non-technical stakeholders.
You are someone who:
- Enjoys creating polished digital experiences.
- Takes pride in flawless execution and quality assurance.
- Can quickly navigate CMS platforms and publishing workflows.
- Balances speed and accuracy under tight deadlines.
- Adapts easily to evolving tools, processes, and launch priorities.
Performance Metrics
Success in this role will be measured by:
- Quality and accuracy of published content
- QA pass rates and reduction of post-publish defects
- On-time delivery against launch schedules
- Publishing throughput and efficiency
- Compliance with templates, design systems, SEO, accessibility, and brand standards
- Ability to independently manage the page build-to-publish lifecycle with minimal escalations
Why Join This Team?
- Create content for high-visibility Microsoft web properties.
- Directly support major product and marketing launches viewed by millions of customers.
- Work alongside marketing leaders, designers, engineers, and content strategists.
- Gain hands-on experience with a modern content stack, including:
- Contentful
- Storybook
- Component-based design systems
- Scalable modular authoring frameworks
- Fully remote environment with flexible working hours across time zones.
Top 3 Required Skills
Contentful (or comparable headless CMS) Authoring & Publishing - 10+ yearsComponent/Template-Based Page Building within Design Systems (e.g., Storybook) - 10+ yearsWeb Content QA & Publishing (link validation, asset verification, rendering reviews, pre-publish testing) - 10+ yearsEEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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