NO SPONSORSHIP - NO OPT
Security / Network Technical Writer / Editor
SALARY: $90k - $120k plus 20% bonus
LOCATION: fully remote, east coast/central, no west coast
Technical Writer / Editor - out of a security/network Managed service provider or VAR
Not only do you need to be a tech writer, but need to be a solid editor.
Looking for a technical writer/editor who knows and understand security and networking. Must understand how to use SharePoint /understands the salesforce platform. You will write security assessments, technical reports RFPs, SOWs.
Work with all company departments to expedite internal services, ranging from document review to supporting project scoping.
EDITING: Edit reports and customer deliverables, including technical reports (scurity assessments, web application tests, etc.), RFP responses, presentations, and blog posts. Assist other departments with edits to customer-facing documents. Assist Marketing in expediting final review of public-facing content. Review internally-completed content in our form agreements before these are sent to prospects and customers, when is unavailable. Review and create language for Statements of Work (SOWs) and customer-facing quotes.
FORMALIZATION: Populate and finalize formal SOWs based on technical content provided by engineers. Standardize and maintain SOW and reporting templates and other customer-facing documents.
ORGANIZATION: Update and manage the Business Services Group’s (BSG) Task List; track BSG assessment SOWs from initial scoping call to signed SOW, then manage and track status of the assessment project; ensure nothing requested of BSG/Legal falls through the cracks. Route quotes and SOWs through Adobe. Sign for external and internal signatures as requested. Create stub SOWs for the assessment services director after assessment scoping calls. Request Certificates of Insurance from insurance broker and send as appropriate.
Skills:
- Excellent communications skills including writing/editing, excellent organizational skills, and top-notch attention to detail
- Experience with reading and editing IT technical security assessment and related documents (such as SOWs)
- Technical writing background at a networking/ or Security T firm
Security Assessment background
Technical support of sales organization (SE background or RFP response drafting support)
SharePoint skills: Forms, document submission, document management, change control on docs, updating and managing task management system. Creating SharePoint subsites, and developing self-service document solutions for the company’s internal use.
Experience scoping and quoting IT services, especially security services, and drafting SOWs.
Experience in managed security services organizations.
Reasonable technical understanding of information security practices and products.
Experience working for or with a technology services provider or Value Added Reseller (VAR).
Experience using the Salesforce platform.
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