Technical Writer - IT Security and Networking

Technical Writer, IT Security and Networking

Salary: Open + bonus

Location: Remote in East Coast or Central

*We are unable to provide sponsorship for this role*

Qualifications

• Excellent communications skills including writing/editing, excellent organizational skills, and top-notch attention to detail
• Experience with reading and editing IT technical security assessments and related documents (such as SOWs)
• Networking/engineering background in an IT security environment
• Technical writing background at a networking/IT firm
• Security Assessment background
• Technical support of sales organization (SE background or RFP response drafting support)
• SharePoint skills: Forms, document submission, document management, change control on docs, updating and managing task management system. Creating SharePoint subsites and developing self-service document solutions for the company s internal use.

Responsibilities

• Edit reports and customer deliverables, including technical reports (assessments, web application tests, etc.), RFP responses, presentations, and blog posts.
• Populate and finalize formal SOWs based on technical content provided by engineers. Standardize and maintain SOW and reporting templates and other customer-facing documents.
• Update and manage the Business Services Group s (BSG) Task List; track BSG assessment SOWs from initial scoping call to signed SOW, then manage and track status of the assessment project; ensure nothing requested of BSG/Legal falls through the cracks. Route quotes and SOWs through AdobeSign for external and internal signatures as requested. Create stub SOWs for the assessment services director after assessment scoping calls. Request Certificates of Insurance from insurance broker and send as appropriate.