A pharma company in Massachusetts is seeking a Project Manager to focus on Salesforce Portal Implementation in a Remote capacity. In this role, the Project Manager will be responsible for leading the implementation of a Salesforce-based patient portal solution for a healthcare environment.
About the Opportunity:
Responsibilities:
Lead the planning, execution, and delivery of a Salesforce patient portal implementation project.
Collaborate with clinical, operational, IT, compliance, and executive stakeholders to define business requirements and success criteria.
Design and implement patient-facing experiences using Salesforce Experience Cloud and Health Cloud.
Manage integrations between Salesforce and EHR systems, scheduling platforms, identity management systems, and other healthcare applications.
Oversee testing, user acceptance testing, training, deployment, issue resolution, and post-go-live support.
Qualifications:
5+ years of healthcare system implementation experience
10+ years of project management experience
1+ years managing enterprise Salesforce projects
Experience implementing Salesforce Experience Cloud solutions
Experience with Salesforce Health Cloud in healthcare environments
Experience delivering patient engagement, patient portal, or healthcare digital transformation initiatives
Strong understanding of healthcare workflows, patient access, scheduling, care coordination, and patient communications
Experience integrating Salesforce with EHR or EMR platforms
Knowledge of HIPAA, healthcare security, and data privacy requirements
Strong stakeholder management and executive communication skills
Experience with Agile and/or hybrid project management methodologies
Desired Skills:
Salesforce Experience Cloud Consultant Certification
PMP, PMI-ACP, Scrum Master, or equivalent project management certification
Experience with identity and access management, single sign-on, and patient authentication workflows
Familiarity with healthcare interoperability standards such as HL7 and FHIR
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