IT/Technical Support Specialist - GJ2026

Overview The IT Support Specialist provides information technology support to students, faculty, staff, alumni and others affiliated with Princeton University through multiple support channels including phone, chat, email, and walk-in/deskside appointments. As a member of the Service Management Office (SMO) within the Office of Information Technology (OIT), this position delivers exceptional customer service and technical troubleshooting to resolve incidents, fulfill requests, and quickly respo

Recruiting contact Contact us directly if you have any questions about this open job position Contact us Your skills 2-3 years of IT support experienceStrong customer service and communication skillsWorking knowledge of Windows environments and business applicationsAbility to independently troubleshoot and resolve technical issuesExperience with ITSM tools and asset management is preferredThis role is a Salary Non-Exempt position with a targeted salary range of $50,000 - $52,000 USD Your tasks

About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence a

Overview Our Helpdesk is committed to providing the highest level of technical support for our end-user community. Our mission is to maintain business productivity by being the first point of contact for all technical issues in our environment. You will engage with and directly support over 1,200 users across our dynamic trading, business, and technical environments. You will not only be responsible for resolving technical issues as they arise, but will also be heavily involved in projects to p