Genesys Cloud CX Developer

Hybrid in Columbia, SC, US • Posted 7 days ago • Updated 7 days ago

Contract W2

Hybrid

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

GENESYS CLOUD CX DEVELOPER
GENESYS CLOUD CX ARCHITECT
JAVA SCRIPT
PYTHON
NODE.JS
REST APIS
JSON
SERVICE INTEGRATIONS
CLOUD PLATFORMS
AWS
LUCID CHARTS
WORKFLOW MODELING TOOLS

Summary

DPP is seeking a Genesys Cloud CX Developer for a partially onsite opportunity in Columbia, SC.

Location: Partial onsite Tues., Wed., and Thurs. as needed in Columbia, SC.
Hours: 8:30 am – 5:00 pm; some on-call and weekend work required.
Duration: 12 months, with possibility of conversion; W2 position

Position summary:

Lead the design and development of advanced Genesys Cloud Architect workflows (IVR, digital, routing, NLU-driven call flows).
Produce high-quality technical and functional documentation, including FRDs, workflow diagrams, and integration specifications.
Participate in and/or lead discovery and design workshops with business and technical stakeholders.
Strong communication and presentation skills.
Ability to mentor junior developers and influence architectural decisions.

About the team:

The team is a mix of 10 Developers and Business System Analysts who are working on Contact Center Migration projects to Genesys Cloud system.

Required technologies:

Genesys Cloud
Java Script, Python, or Node.js
REST APIs, JSON, and service integrations
Hands-on experience with cloud platforms (AWS preferred)

Nice to have:

Genesys Certifications such as:
- Genesys Cloud CX Developer (CCX GCD)
- Genesys Cloud CX Architect (GCX ARC)
- Lucid Charts or other workflow modeling tools

Minimum required work experience:

6 years of application development, systems testing or other job-related experience.

Required education/equivalencies:

Bachelor’s degree in Computer Science, Information Technology, or other job-related degree;
OR, Associates degree in CS, IT, or other job-related degree plus 2 years of work-related experience;
OR, 4 years job-related work experience (total 10 years without a degree)

Interested? Learn more:
Click the apply button or contact our recruiter Harrison at to learn more about this position (#26-00161).

Authorized US Worker - s and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10114775
Position Id: 26-00161
Posted 7 days ago

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