AI/ML Developer Support

Job Title: AI Developer Support

Location: Plano, TX Onsite

Duration: 12+ Months - W2 Contract

Responsibilities:

• Assist AI developers by collecting, organizing and preparing necessary data, documentation and technical information required for AI model development.
• Support the team by setting up environments, gathering logs, preparing test datasets, and maintaining internal tools that streamline AI development workflows.
• Collaborate with AI developers to ensure they have the information, context, and resource access needed to efficiently build and improve AI/LLM models.
• Maintain documentation related to model updates, experiment tracking, configuration details, and release notes to support ongoing AI activities.
• Evaluate and analyze AI model outputs to verify accuracy, consistency, and alignment with expected behavior.
• Validate the output of multimedia testing related AI models by preparing test cases and expected outcomes.
• Identify incorrect, unexpected, or lowquality model results and report findings to AI developers.
• Assist in building tools/scripts that help visualize, compare, or automatically assess AI outputs.
• Document testing results, edge cases, and observe model behaviors to support ongoing model improvement.
• Communicate clearly and proactively with AI developers, software engineers, QA teams, and project stakeholders.
• Plan, prioritize, and execute tasks with strong ownership and alignment to project timelines.
• Drive assigned tasks to ontime completion, raising risks or blockers early.
• Document test procedures, troubleshooting steps, configuration changes, and system behaviors professionally.

Skills Required:

• 3-5 years experience in multimedia testing
• 3-5 years experience in test automation
• Hands-on experience with Agile methodologies
• Strong problem-solving skills with the ability to identify root causes and resolve issues promptly
• Proactive approach to improving tools and workspace efficiency
• Excellent interpersonal skills and communication skills; ability to collaborate effectively with stakeholders