Hi,
The following requirement is open with our client.
Title : Microsoft Teams Voice Engineer
Location : Gahanna, OH - Onsite
Duration : 12+ Months
Rate : $40-45/hr on W2
Relevant Experience (in Yrs.):
Job Description:
• Strong experience with Voice / VoIP management tools and processes
• Strong knowledge and experience with Cisco Unified Call Manager
• Good knowledge and experience with Client technologies (Oracle)
• Strong understanding of call recording systems (Nice) E911 experience
• Good knowledge and familiarity with Cisco UCS
• Good experience with general networking technologies
• Strong understanding with Microsoft Teams Calling
• 3+ years of experience managing large call manager telephony environments
Roles & Responsibilities
• Configure and enable Teams Phone System, policies, calling plans, and number assignments.
• Work with Clients (AudioCodes/Ribbon) for Direct Routing setup and testing.
• Perform user cutovers from Cisco to Teams in coordinated migration waves.
• Configure Teams call queues, auto attendants, voicemail, and routing policies.
• Reconfigure or decommission Cisco voice gateways and SIP trunks postmigration.
• Update routing tables, dial peers, E911 configurations, and failover paths.
• Support coexistence scenarios during phased migration.
• Provide L2/L3 troubleshooting during pilot and mass migration phases.
• Identify issues in Client routing, Teams policy conflicts, or device registration failures.
• Handle escalations related to call quality, dropped calls, and network dependencies.
Thanks & regards,
Balu Garibe
ASCII Group, LLC
Mobile: / Email: