Job#: 3040467 Job Description: Top 3 Must-Have HARD Skills & Years of Experience- Data Analysis Experience (4+ years) - Strong ability to analyze telemetry, identify trends, and interpret signals
- Kusto (KQL) - Working proficiency (can be developed further if strong in data analysis)
- Grafana and/or Power BI - Experience building dashboards and interpreting data insights
Note: Python experience is a plus but not required. Candidates with strong data analysis and data center/mechanical experience will be prioritized over deep scripting expertise.
Key Requirements / Ideal Candidate ProfileWe are seeking a
strong communicator who can clearly articulate findings, collaborate cross-functionally, and provide concise updates during active investigations.
Candidates should have:
- 4+ years of relevant experience in data analysis, operations, or incident review
- Data center experience with a strong understanding of critical environments
- Background in Mechanical and/or Electrical systems, with:
- Mechanical experience strongly preferred over electrical if one must be prioritized
- Ability to interpret telemetry signals and support incident investigations in high-availability environments
- Comfort working in fast-paced, high-visibility environments with cross-functional teams
Day-to-Day ResponsibilitiesMorning Routine- Review overnight incidents, alerts, and telemetry signals
- Identify anomalies, trends, or issues requiring deeper investigation
- Prioritize workload based on urgency and impact
Active Investigation & Coordination- Investigate incidents and abnormal signals (validate data, confirm accuracy, determine next steps)
- Partner with engineering, operations, and SMEs to gather context and validate findings
- Participate in team syncs and provide status updates
Communication & Documentation- Provide clear, timely updates during investigations
- Summarize findings, risks, and recommended next steps
- Maintain strong communication with cross-functional teams and stakeholders
Data Hygiene & Tagging- Ensure accurate incident tagging, classification, and metadata updates
- Identify and escalate data quality or signal gaps
- Support improvements to monitoring and detection logic
End-of-Day Wrap-Up- Reassess incident queue and ensure ownership of open items
- Share concise status updates, blockers, and next steps
Technical & Functional Skills- KQL querying for signal validation and telemetry analysis (preferred, not mandatory if strong in data analysis)
- Experience with Grafana and/or Power BI
- Familiarity with monitoring systems, telemetry pipelines, and alerting frameworks
- Strong analytical and problem-solving skills
Additional Preferred Background- Experience in data center operations, critical environments, or site reliability
- Mechanical systems exposure (cooling, HVAC, infrastructure) strongly preferred
- Ability to work with ambiguous data and drive structured investigations
Performance Expectations- Quality and accuracy of analysis
- Ability to meet deadlines and manage workload effectively
- Clear communication and documentation
Work Environment- Remote
- Fast-moving, collaborative small v-team
SummaryThe main function of this role is to analyze and interpret telemetry data, investigate incidents, and coordinate cross-team efforts to ensure accurate signal detection and operational excellence within a data center environment.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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