Job Description, Day to Day, Education, Certification, etc.:
Learning & Development Specialist
Baltimore, MD / Columbia, MD (Hybrid one a month)
12 Months+
PURPOSE:
Facilitates training programs to ensure that employees are equipped with the right skills, knowledge/abilities to perform their assigned tasks, strengthen current skills, and acquire new skills to meet current and future business demands. Both virtual Instructor-led and Instructor-led training programs are delivered to maximize reach and impact on the organization.
ESSENTIAL FUNCTIONS:
40% Facilitates both virtual instructor-led & instructor-led training that reflect adult learning ideas to build capabilities and drive behavioral change and engage learners.
35% Utilizes business trends and post-learning evaluation to improve training content and delivery.
20% Contributes to the development and maintenance of training materials.
5% Partners with coordinators to maintain scheduling of training courses.
Qualifications
Education Level: Bachelor's Degree
Experience: 2-3 years experience delivering various training, teaching or adult learning modules to large audiences.
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Mandatory Skills:
Providing training in person and virtual
Delivering instructor-led (ILT) and virtual training
Insurance Claims experience and Medical healthcare industry is required
Microsoft suite is required
ICD codes, Billing are required
Supporting class facilitation with FTE as lead
Ensure consistent adult learning experience
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